Solution Engineer, Cloud & AI Infrastructure

Overview

At Microsoft, our mission is to empower every person and organization on the planet to achieve more. As a Solution Engineer, Cloud & AI Infrastructure in the Microsoft Elevate team, you will have the unique opportunity to combine purpose with cutting-edge technology. In this role, you'll partner with social impact organizations-from not-for-profits, non-government organizations to social enterprises- you'll help them amplify their societal and environmental impact through AI and Cloud innovation. This is your chance to drive meaningful change while leveraging digital tools and thriving in an inclusive, empowering environment.

Cloud & AI Infrastructure is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including IaaS and PaaS services on the Azure Platform. These technologies empower customers to digitally transform through Cloud migrations, modernizing their infrastructure and processes to innovate.

The main goal of the Solution Engineer, Cloud & AI Infrastructure (SE) is to win the technical decision of customers to purchase and use our technology. The SE is expected to be able to both own and win customers' technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a SE, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly sales targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own technical sales with customers' technical decision makers (TDMs) leveraging processes and tools, demos, programs, offers, and drive proof of concepts (POCs) using consultative sales methodology and technical expertise across other Solution Engineers to influence the customer vision.
• Build trusted advisor relationship with customers' technical decision makers (TDMs and TDM-1) and use proactive effort to find and understand customers' pain points and work together with customers to co-develop secure & resilient solution architecture for production scale delivery using Cloud Adoption Framework (CAF) best practices including Unified Support and Cloud Migration Factory (CMF) offer for every opportunity.
• Overcome competitors and technical objections and manage customer escalation with Global Black Belt and engineering team to share insights and best practices for product improvements.
• Critical to maintain and grow expertise in Cloud Migration (Win, SQL, Linux, PGSQL, App workloads, resiliency, security, compliance) and enterprise applications (SAP, Oracle) .
• Important to maintain and grow expertise in VMware with Azure VMware Services (AVS).
• Keeping up to date with market trends and competitive insights; collaborate and share with the Infrastructure technical community.

Qualifications

Required/minimum qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience
  • OR 3+ years technical pre-sales or technical consulting experience
  • OR equivalent experience

Additional or preferred qualifications

• 4+ years technical pre-sales, technical consulting, or technology delivery, or related experience
  • OR equivalent experience.
• 2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines
  • Azure Certifications: AZ-305 Azure Solutions Architect Expert or AZ-104 Azure Administrator Associate or AZ-700 Azure Network Engineer Associate or AZ-500 Azure Security Engineer Associate or Administering Windows Server Hybrid Core Infrastructure

#CELA

Solution Engineering IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.