Lead Integration Support Engineer

Job Description:

Web Methods

• 1. Good understanding of IS, Broker, UM, MWS, BPMS, Oracle DB, Unix, SSL certificates
• 2. Analyse flow services & BPM models for troubleshooting issues
• 3. Handle deployment activities, including package migrations, configuration updates, and hotfixes

Control M

• 1. Take action for failures as needed(kill, force-complete,hold etc..)
• 2. Configure SAP & Unix jobs
• 3. Calender updates, Workload policy creations, getting new agents installed & upgrading ControlM agents.
• 4. Work on Pagerduty Configurations

API Gateway

• 1. Good understanding of AWS components like EC2, Fargate, Elastic search etc..
• 2. Good understanding of Terraform scripts, REST& SOAP web services
• 3. Work on API Gateway & API Portal and webMethods flow services.

MFT

• 1. Configure new participants, adapters & relationships in the application.
• 2. Good understanding of SSL, PGP, SSH, X509 certificates.
• 3. Work with Unix scripts & Oracle DB.
• 4. Work with bTrade vendor for tool related issues

Others

• 1. Application Support & interface Support
• 2. Admin activities like server restarts
• 3. Analyze issues, work with application teams and businesses
• 4. Work on SOX Audit
• 5. Co-ordinate between onsite & offshore for better hand-over
• 6. Good knowledge of UNIX/Linux environments, basic shell scripting, and SQL.
• 7. Strong communication, analytical, and problem-solving skills
• 8. Familiarity with REST/SOAP web services, APIs, and middleware integration patterns.
• 9. Monitor, troubleshoot, and resolve incidents, service requests, and performance issues within defined SLAs, & provide RCA.
• 10. Support disaster recovery (DR) and high availability (HA) setups and participate in DR drills

Must Have:

• 8-10 years experience with webMethods
• Good understanding of BPMS, Unix servers, shell scripts & Relational Databases
• 2+ years of experience with ControlM Application, webMethods API Gateway & MFT platform
• Strong communication, analytical, and problem-solving skills
• Good understanding of REST/SOAP web services & APIs
• Strong communication, analytical, and problem-solving skills
• DataStage

Good to have skills

• Deep understanding of AWS (EC2, Elastic search etc..)
• EDI knowledge and understanding of order-to-cash flow

Working knowledge on building & understanding DSP pages