Senior Service Cloud Engineer - Salesforce AI - Agentforce/Einstein Co-Pilot

Overview

Remote
$70 - $80
Contract - W2
Contract - 12 Month(s)
10% Travel

Skills

Salesforce AI
Agentforce
Einstein Co-Pilot
Prompt builder
Artificial Intelligence
Salesforce.com

Job Details

Note: This is a 100% remote opportunity within the USA. My client is unable to provide visa sponsorship at this time, so we are only considering candidates who do not require sponsorship now or in the future (including those on EADs). This role is open to W2 candidates only no C2C or third-party candidates.

Senior Software Engineer - Salesforce AI - Agentforce/Einstein Co-Pilot

Senior Service Cloud Engineer to lead development of new Salesforce AI initiatives. The ideal candidate will be an experienced engineer with a proven track record of implementing Salesforce AI solutions, integrating them into a large enterprise currently using Service Cloud and Data Cloud. This engineer will contribute to technical design, development, and testing while collaborating with various partners and service providers. Strong communication skills and a positive attitude are essential for thriving in a highly matrixed environment, alongside the current Salesforce technical expertise. The candidate should be flexible and must be an engaging team player.

Requirements

  • Leverage Salesforce AI expertise to act as technical architect and hands-on Salesforce engineer
  • Must not be afraid to ask questions or adverse to being asked questions; willing to share experiences and explain alternative solutions
  • Deliver technical solutions with focus on security, authentication, scalability and performance
  • Ability to work independently or on a team
  • Serve as lead Salesforce developer, ensuring adherence to best practices and quality standards
  • Strong communication and collaboration skills within a team environment
  • Ability to work in an Enterprise Agile/Transitioning development environment
  • Review and approve design documents, code reviews, test plans, and deployment plans
  • Make informed decisions on architectural design, considering tradeoffs, benefits, and recommendations
  • Provide consultation for routine and complex systems development
  • Coordinate with Operations and Infrastructure Delivery teams for deployment and production support activities
  • Collaborate with business analysts and product managers to understand requirements and translate into solutions

Education and Experience Required

  • Bachelor s degree in computer science or equivalent years of experience and/or certification
  • Minimum 6+ years of experience and in-depth knowledge of Salesforce development; security, standard objects, Agentforce, Einstein Co-Pilot, Prompt builder, Knowledge, data management, and sandbox environments
  • Minimum 5+ years of experience with consuming web services
  • 2+ years of experience Lightning framework (Aura, LWC)
  • Strong understanding of lightning flows and trigger framework

Technical Requirements:

  • Expertise in programming languages and methodologies (e.g., Java and Apex)
  • Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax
  • Proficiency in integrating Salesforce with other applications using Connected Apps and APIs
  • Strong understanding of SDLC methodologies (Agile, SCRUM)
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