Systems Support Technician I

Description
Position Overview:
We are seeking a Systems Support Technician to join the support team. This is an entry level technical role requiring a wide range of technical skills to provide end user support,
environment maintenance and technical implementation projects at our Magnetics Facility, located in Fort Worth, TX. The ideal candidate for this position will possess 1-3 years of I.T. experience (Desktop Support, PC technician) and must have a proven ability with core technologies.
Responsibilities:
Troubleshoot software, hardware, peripherals.
Installation of Windows Operating Systems, including PC
imaging and deployment
Software installation and maintenance
Configure and deploy IP telephony and unified communications
software and devices (Microsoft Teams)
Update and maintain inventory and I.T. documentation
Perform technical environment reviews
Configure, support and troubleshoot Apple iOS mobile devices
Create tickets using ticketing procedures and follow
escalation procedures
Incident validation - alarm verification (i.e. log into
devices once an alarm is received to ensure it's not a false positive, and
escalate as necessary)
Open and manage cases with 3rd party vendors (Dell, Lenovo,
Microsoft, etc.)
Ticket follow up and quality assurance
Night and weekend support coverage and project work as
necessary
Escalate tasks to support team members
Other tasks as required
Basic Qualifications:
Associate's degree in computer science or combination of
certification and 2+ years related experience.
Extensive experience with PC hardware set up and installation.
Extensive knowledge of Microsoft Windows operating system
Familiarity with Microsoft PowerShell
Experience configuring, managing and troubleshooting Apple iOS
devices
Familiarity with Active Directory and Office365 user and
permissions management
Understanding of Virtual Private Networks
Familiarity with basic networking concepts (TCP/IP switching
and routing, DHCP, DNS, SNMP)
Strong problem-solving skills and attention to detail
Excellent customer service, written and verbal communication
skills.
Self-directed and highly motivated
Skills
Desktop, Windows 10, Troubleshooting, Customer service, Help desk, Technical support, Support, Hardware, Imaging
Top Skills Details
Desktop, Windows 10,Troubleshooting,Customer service, Help desk, Technical support, Azure & Intune Experience is a MUST.
Additional Skills & Qualifications
Must have good customer service skills and excellent communications skills
Must be well organized and detail oriented and be able to perform many tasks at one time
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Fort Worth, TX.
Pay and Benefits
The pay range for this position is $20.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Fort Worth,TX.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.