Site Reliability Engineer (Genetec)

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

Our Technology Solutions team is seeking an experienced and highly skilled Site Reliability Engineer (Genetec) to join our team in support of a global Media & Entertainment client. Ideally, you will have advanced knowledge of Genetec Security Center and related security software, with the ability to set up servers, test software, create staging environments, and build connections to other systems. This role requires hands-on expertise in software development, system configuration, and network security. We are looking for team players that can add value with their contributions and enjoy working with a great group of people.

This project will require the person to work onsite 5 days / week in Englewood, NJ. Our team is setting up interviews immediately and if you'd like to work in a dynamic Entertainment environment with a lot of action, you'll love this job!

Responsibilities

• Conduct regular system checks to ensure optimal performance, including verifying communication links.


• Monitor and support the Genetec unified system, managing access control systems such as readers, panels, turnstiles, and other I/O devices, as well as video surveillance systems including cameras, LPR, and video analytics modules.


• Perform initial diagnostic troubleshooting to identify and resolve simple network and system issues, escalating as necessary.


• Uphold high standards and best practices, including testing, documentation, process application, and solution deployment.


• Generate monthly metrics reports to track system availability and firmware status.


• Maintain integrations with third-party solutions using restful API, IIS, and SQL querying for reporting modules.


• Handle initial escalations from system failures and coordinate with third parties as needed.


• Support and monitor facility systems such as Continuum, ScheduAll (resource/asset scheduling), EOMS (asset management), EPMS (Electric Power Monitoring System), and TripShot (Shuttle service portal).


• Participate in system upgrades and patching activities.


• Provide support during major incidents and outages as required.


• Collaborate with other engineering teams to integrate new tools and automate existing applications.


• Interface with various Technology organization teams, including cyber, networking, firewall, Wintel, database, and data warehouse teams.


• Manage access control and video devices for multiple campuses, both domestic and international.


• Partner with Security Engineering team for system knowledge transfer.


• Oversee vendor management.


• Monitor and support Global Risk and Incident response applications and mass communication systems.

Requirements

• Minimum of 3 years' experience with Genetec systems V5.11+ and knowledge of high availability enterprise architectural designs.


• At least 3 years' experience designing scalable and reliable enterprise solutions, considering multi-tier software architectures, networking, and security.


• 3+ years of experience in managing and maintaining facility management systems.


• System administration experience with Windows and Linux.


• Effective communication skills, both written and verbal, with stakeholders and engineers.


• Experience with change management methodologies.


• Proficiency with identity access systems.


• Strong problem-solving abilities.


• Ability to work within a fast-paced agile process.


• Ability to build effective cross-functional relationships to deliver enterprise-wide solutions.


• Self-starter, results-oriented.


• Experience creating network and system diagrams for both established and new proposed deployments.


• Familiarity with third-party systems and custom applications.


• Provide system support during business hours and after hours on an on-call basis.

Preferred Qualifications

• Current and active Genetec Enterprise certifications.


• Fundamental understanding of Networking (Network+ or CCNA).


• 2+ years' experience with cloud-based infrastructure and platform services (Azure, AWS) preferred.


• 3+ years of experience in developing, deploying, and operating facility management systems.


• 3+ years of experience in support of Global Risk and response systems.


• Experience with network protocols such as TCP/IP, SNMP, Modbus, and BACnet.


• Ability to read and interpret drawings, wiring diagrams, and device data sheets.


• Experience with automation and motivation around leveraging tools

Additional Details
The base salary range for this position is $65.00 - $75.00 per hour, depending on experience.

Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem


• Dental/Vision/Various Ancillary coverages through Unum


• 401(k) retirement savings plan


• Company-paid Employee Assistance Program (EAP)


• Discount programs through ADP WorkforceNow

About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at ; and reach out today to explore opportunities to grow together!