Senior IT Desktop Support - Hybrid - Long term contract - Washington, DC - B4069B

Hybrid in Washington, DC, US • Posted 5 hours ago • Updated 5 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

No Travel Required

Hybrid

Depends on Experience

Technovision, Inc.

Fitment

Dice Job Match Score™

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Job Details

Skills

Windows operating systems
ITIL v4
CompTIA A+
endpoint protection and management tools

Summary

Our direct client is looking for a Senior IT Desktop Support for a Hybrid Long term Contract in Washington, DC.

Note: Hybrid position - local candidates only.

J0B DESCRIPTION:
- Responsible for advanced troubleshooting, imaging, configuration, and deployment of IT desktop assets.

Key Responsibilities:
- Advanced Imaging, Configuration, and Deployment
-- Perform advanced imaging and configuration of Windows-based desktops and laptops.
-- Deploy and set up hardware, ensuring all devices are properly configured.
- Break/Fix Troubleshooting and Tier III Support
-- Provide Tier III support for escalated technical issues.
-- Diagnose and resolve advanced problems with Windows operating systems and desktop applications.
- Onboarding and User Support
-- Support onboarding by configuring and deploying user-specific hardware and software.
-- Provide guidance and training to end-users.
- IT Asset Management
-- Maintain accurate records of deployed IT assets in asset tracking tools.
-- Support asset lifecycle management, including procurement and decommissioning.
- Process Improvement and Collaboration
-- Proactively identify opportunities for system modifications and process optimizations.
-- Collaborate with network and development teams to align technical solutions with business goals.

SKILL MATRIX:
- Experience in providing help desk support for Windows operating systems - Required
- Strong understanding of endpoint protection and management tools - Required
- ITIL v4 Foundation Certification - Strong Plus to have.
- CompTIA A+ Certification or equivalent technical support certification - Strong Plus to have.

Question 1: Hybrid position that will require regular on-site reporting. Is your candidate willing to report on-site in Washington DC as required by client?

Location: Hybrid, 1101 4th St. SW, Suite 350, Washington DC.
Type: Long term Contract

Please send resume to "jobs at etechnovision dot com" with B4069B in Subject for immediate consideration.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: tecvis
Position Id: B4069B-1
Posted 5 hours ago

Company Info

About Technovision, Inc.

Technovision's methodology helps its expert professionals work closely with customers to understand and map the concept/ problem, detail the requirements, architect the system and further develop, deploy and support the applications on a continuous basis. Technovision takes complete responsibility for the application. For maintenance and support, Technovision's has developed a phased methodology that ensures smooth transition of resources (including customer employees, where applicable) and steady support.

TechnoVision's IT Services approach the customer with a 50-45-5 percent rule. We develop and offer 50 percent of our services by drawing upon our extensive industry experience and knowledge of trends we have tracked over time.

The next 45 percent of the solution is tailored to your precise needs. This level of importance is generated based on the aspect of customer differentiation. Every customer of ours is unique and extremely important. Hence we consider your organizational culture, your distinct business processes and operations, the needs of your customers, your risk tolerance, your competitors, and the dynamics of your markets. We concentrate on your organization's unique characteristics, such as tasks, workflow, business processes, finances and technology.

The last 5 percent is allocated to Contingency, and attributed to your anticipated needs or the uncertainties you face. This 5 percent solution enables your enterprise in change management, keeping your options open in case of contingency, and bracing yourself as changes occur around you.

Career Website
http://www.etechnovision.com

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