Field Application Engineer (34409)

Remote • Posted 3 hours ago • Updated 3 hours ago

Full Time

Remote

Myticas LLC

Fitment

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Job Details

Skills

FAE
Customer Satisfaction
Collaboration
ROOT
Auditing
Electrical Engineering
Electronics
Quality Assurance
Cadence
Mentorship
Manufacturing
Issue Resolution
Root Cause Analysis
Communication
Presentations
Customer Facing
Management
Signal Integrity
PCB Design
IPC
ISO 9000
Semiconductors
PCB
Scripting
Python
C
C++
Shell Scripting
Project Management
Leadership
Problem Solving
Conflict Resolution

Summary

Myticas is seeking a highly skilled Field Application Engineer (FAE) to join our client. In this role, you will act as the primary technical liaison between customers and our headquarters in Korea, focusing on resolving PCB-related quality issues and addressing technical inquiries. You will be responsible for on-site customer communication, coordinating with HQ engineering and quality teams, and providing clear explanations and solutions to ensure customer satisfaction. This position requires strong technical expertise, excellent communication skills, and the ability to manage complex quality and technical challenges in a global environment.
Key Responsibilities

Serve as the first point of contact for PCB quality issues and technical inquiries at customer sites
Communicate effectively with customers to explain issue status, root cause, corrective actions, and technical solutions
Collaborate closely with HQ engineering and quality teams in Korea to perform Root
Cause Analysis (RCA) and develop corrective measures
Provide technical guidance and answers to customer questions related to PCB

design, manufacturing, and reliability

Prepare and deliver technical reports, quality summaries, and presentations for

customers

Support customer audits, quality reviews, and technical workshops as needed
Collect customer feedback and share insights with internal teams for continuous

improvement

Monitor industry trends and competitive solutions related to PCB quality and technology

Required Qualifications

Bachelor's degree in Electrical Engineering, Electronics, or related field
7-10+ years of experience in PCB design, manufacturing processes, or quality engineering
Strong understanding of PCB design tools (Altium, Cadence, Mentor) and

manufacturing processes

Proven experience in quality issue resolution, RCA, and technical troubleshooting
Excellent communication and presentation skills for customer-facing interactions
Ability to work collaboratively with teams and manage multiple priorities
Willingness to travel within North America

Preferred Qualifications

Experience with signal integrity (SI), power integrity (PI), and high-speed PCB design
Knowledge of industry standards (IPC, ISO) and quality certifications
Familiarity with semiconductor packaging or advanced PCB technologies
Programming or scripting knowledge (Python, C/C++, Shell scripting)
Project management or leadership experience
Strong customer-oriented mindset and problem-solving skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: adtechil
Position Id: 0UTHBVO7NI
Posted 3 hours ago

Company Info

About Myticas LLC

Myticas Consulting is a proven industry leading IT Staffing and Recruitment organization, with physical locations in major North American cities including Ottawa Ontario, Chicago Illinois, and Cleveland Ohio.

Our large team of IT recruitment and sales professionals have over 50+ years of combined experience providing the highest quality of Telecommunication Engineering, ERP and IT Software Development resources, to both Public and Private sector enterprise level environments.

Here at Myticas, we strive to continually provide unmatched quality of IT resources, that prove to stand the test of time, and go above and beyond all project expectations and deliverables.

The "motto" at Myticas is not only to work with you, but to understand what success really looks like for your organization, and to deliver the IT staffing needs that matter most to increasing both the functionality and efficiency of your environment.

With our evolving expertise in Telecom, ERP, DW/BI and EAI resources, and a guaranteed replacement program for all our partners, the defined win-win scenario has never been presented in a more simple manner..

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