Product Owner Pega (Credit Card Claims & Debit Card Disputes)
Remote • Posted 11 hours ago • Updated 11 hours ago
MMB Global Tech LLC
Dice Job Match Score™
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Job Details
Skills
- Credit Cards
- Fraud
- Pega
- Workflow
- Sprint
- Regulatory Compliance
- Business Operations
- Acceptance Testing
- KPI
- User Stories
- Customer Experience
- Management
- Collaboration
- Network
- Product Owner
- Disputes
- Credit card Claims
- Debit cards
- Product Owner with pega
- Pega Credit Cards Claims
- Banking
- Visa
- MasterCard
Summary
Job Title: Product Owner Pega (Credit Card Claims & Debit Card Disputes)
Experience: 7+ Years
Location: Remote
Job Summary
We are seeking an experienced Product Owner with strong domain expertise in Credit Card Claims and Debit Card Disputes, leveraging Pega platforms to drive end-to-end product delivery. The ideal candidate will work closely with business stakeholders, compliance teams, and delivery squads to ensure scalable, compliant, and customer-centric dispute management solutions.
Key Responsibilities
Own and manage the product backlog for Pega-based Credit Card Claims and Debit Card Dispute workflows.
Gather, analyze, and translate business requirements into clear user stories with well-defined acceptance criteria.
Collaborate with business, operations, fraud, compliance, and IT teams to align product vision and delivery.
Drive end-to-end dispute lifecycle including intake, investigation, provisional credit, chargeback, and resolution.
Ensure solutions comply with regulatory requirements (Reg E, Reg Z, card network rules).
Work closely with Pega architects and developers to design and refine case management workflows.
Prioritize backlog items based on business value, risk, and regulatory impact.
Participate in PI planning, sprint planning, reviews, and retrospectives.
Support UAT, defect triage, and production release readiness.
Track product KPIs and continuously improve dispute handling efficiency and customer experience.
- Dice Id: 91162132
- Position Id: 8866768
- Posted 11 hours ago
Company Info
About MMB Global Tech LLC
Join MMB Global Tech and become part of a transformative journey where we seamlessly blend people, processes, and cutting-edge technology to elevate our clients' competitive edge. Specializing in IT Staff Augmentation and consulting across a spectrum of domains including Data Warehousing, ERP, Cloud Technologies, Web Applications, Database Technologies, Networking, Systems Integration, and IT Infrastructure, we cater specifically to medium-sized organizations.
Our strength lies in the symbiotic relationship between our functional and technical prowess, ensuring robust and cost-effective solutions for our clients. At the heart of our success is our team of dedicated professionals, each a master in their respective fields. With a steadfast commitment to quality, professionalism, value, and customer satisfaction, we prioritize excellence in everything we do.
Join us at MMB Global Tech and unlock your potential in an environment where innovation meets impact, and where your skills are valued and nurtured. Together, let's shape the future of technology solutions and drive success for our clients and ourselves.
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