Multiple Openings!! Dealership Software Installation Facilitator

MULTIPLE OPENINGS!!

Dealership Software Installation Facilitator

Location: Remote role

Duration: 12-month contract- likely to extend

Mode of Interview: Skype

MUST HAVE: Tekion experience

Additional notes:

• Flexibility to support nontraditional hours during go-live events or urgent project phases to ensure project success.
• Willingness and ability to travel extensively (up to 90%) to deliver on-site support at dealership locations nationwide. and expenses reimbursed by the client!!

Role description:

Serve as the operational lead overseeing, coordinating, and facilitating the end-to-end deployment of dealership management software solutions. Acting as the primary point of contact, you will partner with automotive dealership leadership, cross-functional teams, and external software vendors to ensure a seamless transition. Your focus will be on delivering each project on time and within scope, driving user adoption, and enabling each dealership to maximize value from its new technology with minimal business disruption. This critical role blends project management, client facilitation, and technical enablement.

Required experience:

• 3-5 years experience in software implementation, digital enablement, dealership operations, or technical customer support strongly preferred.
• Foundational understanding of Dealership Management Software (DMS), automotive business processes, and core IT infrastructure.

Required skills:

• Demonstrated project management and multitasking capabilities.
• Technical curiosity with a proactive approach to troubleshooting software and hardware issues.
• Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency.
• Collaborative team player with a growth mindset and a commitment to ongoing learning.
• Comfort with evolving technologies and rapidly changing business environments.
• Exceptional communication, organizational, and analytical problem-solving skills.