Senior Business Analyst
Raleigh, NC, US • Posted 1 day ago • Updated 1 day ago

Refulgent Technologies Inc.
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Job Details
Skills
- Business Analysis
- Stakeholder Analysis
- Requirements Gathering
- Business Process Reengineering
- BPMN
- Process Mapping
- Gap Analysis
- Functional Requirements
- Technical Requirements
- Requirement Traceability Matrix (RTM)
- Use Cases
- User Stories
- Acceptance Criteria
- Agile
- Scrum
- SDLC
- UAT
- Functional Testing
- Integration Testing
- Wireframes
- ER Diagrams
- Data Dictionaries
- System Context Diagrams
- PMI PMBOK
- IT Service Management (ITSM)
- Microsoft Word
- Excel
- PowerPoint
- Visio
- Microsoft Project
- SharePoint
Summary
Job :Senior Business Analyst
Location :Raleigh, NC 27607
We are seeking a Senior Business Analyst to support business case analysis, process reengineering, and requirements gathering activities. The role involves working closely with stakeholders, project managers, developers, and end users to ensure business needs are accurately captured and translated into effective system solutions.
Responsibilities
Conduct stakeholder analysis and facilitate stakeholder engagement
Perform market research and business analysis
Identify, analyze, and document current-state and future-state business processes using BPM standards
Develop context diagrams, functional decomposition models, and process workflows
Perform gap analysis and document findings
Create and maintain:
Business process models
Use cases
Wireframes
Entity relationship diagrams (ERDs)
Data dictionaries
System context diagrams
Gather, document, validate, and manage business, functional, and technical requirements
Maintain Requirement Traceability Matrix (RTM)
Build business, stakeholder, solution, and transition requirements
Prepare and maintain project documentation and artifacts following PMO PM and BA methodologies
Collaborate with project managers, portfolio managers, developers, and end users to ensure solutions meet business requirements
Provide business analysis deliverables to support procurement documentation
Assist with functional testing, integration testing, and UAT support, including test scenarios and test cases
Support system go-live and post-go-live activities
Author and distribute meeting minutes to diverse audiences
Create user stories, acceptance criteria, and other Agile-related artifacts
Required Skills & Competencies
Proven experience documenting functional requirements and technical specifications for new and existing applications
Strong written and verbal communication skills
Ability to build and maintain effective relationships with stakeholders and team members
Results-driven with strong problem-solving, negotiation, and analytical skills
Ability to work independently with sound business judgment
Experience working in cross-functional and cross-divisional teams
Ability to prepare and present clear, concise oral and written documentation
Strong understanding of Business Analysis principles and PMI PMBOK standards
Experience advising stakeholders on system strategies, alternatives, and design impacts
High-level understanding of application development, database design, and system architecture
Ability to manage complex initiatives with multiple work streams and competing timelines
Technical & Tools Knowledge
Strong understanding of Software Development Life Cycle (SDLC)
Knowledge of IT Service Management (ITSM) best practices
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Experience with Microsoft Project
Extensive experience with SharePoint (sites, libraries, lists, groups, end-user experience)
- Dice Id: 10379129
- Position Id: 786713
- Posted 1 day ago
Company Info
About Refulgent Technologies Inc.
Founded in 2005 and headquartered in Charlotte, North Carolina, Refulgent Technologies Inc. is a trusted provider of IT staffing, consulting, and software development solutions. For nearly two decades, we’ve partnered with businesses across industries to deliver the right people, processes, and technologies that drive digital transformation.
Our Mission – To help our clients plan, design and deploy projects that provide unparalleled technical competitiveness, cost effectiveness, and long-term ROI.
Our Services
• IT Staffing & Contract Workforce Solutions
• Custom Software Development (Web, Mobile, Enterprise)
• Application Maintenance & QA Testing
• Project Management & IT Consulting
Industries We Serve
• Public Sector / Government
• Banking & Financial Services
• Insurance
• Retail & Manufacturing
• Energy & Utilities
• Healthcare
• Automotive & Technology
What Sets Us Apart
• Nearly 20 years of proven expertise.
• Hybrid delivery model: onsite, offsite, and offshore for flexibility and cost savings.
• Commitment to accountability, innovation, and client satisfaction.
• Strong track record of building long-term client and contractor partnerships.
Contract Staffing Needs
Project Management Professional (PMP Certified)
Architect - Enterprise, System, Application
Software Developer - .Net, Java, Power Automate, Salesforce
Data – Architect, Engineer, Administrator, Business Intelligence, Analytics
Cloud - Architect, Engineer (Azure, AWS)
Network – Architect, Engineer
Cyber Security - Architect, Engineer
IT Support – Desktop, Server Administrator
GIS (ArcGIS, ESRI)
UI/UX Designer, Developer
Scrum Master, Product Manager, Product Owner, Business System Analyst
Software Quality Analyst
AI/ML Engineer
Healthcare Specialist
Get in Touch
Discover how Refulgent Technologies Inc. can support your staffing and technology needs.
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