Senior Business Analyst

Job :Senior Business Analyst

Location :Raleigh, NC 27607

We are seeking a Senior Business Analyst to support business case analysis, process reengineering, and requirements gathering activities. The role involves working closely with stakeholders, project managers, developers, and end users to ensure business needs are accurately captured and translated into effective system solutions.

Responsibilities

• Conduct stakeholder analysis and facilitate stakeholder engagement

• Perform market research and business analysis

• Identify, analyze, and document current-state and future-state business processes using BPM standards

• Develop context diagrams, functional decomposition models, and process workflows

• Perform gap analysis and document findings

• Create and maintain:

  • Business process models

  • Use cases

  • Wireframes

  • Entity relationship diagrams (ERDs)

  • Data dictionaries

  • System context diagrams

• Gather, document, validate, and manage business, functional, and technical requirements

• Maintain Requirement Traceability Matrix (RTM)

• Build business, stakeholder, solution, and transition requirements

• Prepare and maintain project documentation and artifacts following PMO PM and BA methodologies

• Collaborate with project managers, portfolio managers, developers, and end users to ensure solutions meet business requirements

• Provide business analysis deliverables to support procurement documentation

• Assist with functional testing, integration testing, and UAT support, including test scenarios and test cases

• Support system go-live and post-go-live activities

• Author and distribute meeting minutes to diverse audiences

• Create user stories, acceptance criteria, and other Agile-related artifacts

Required Skills & Competencies

• Proven experience documenting functional requirements and technical specifications for new and existing applications

• Strong written and verbal communication skills

• Ability to build and maintain effective relationships with stakeholders and team members

• Results-driven with strong problem-solving, negotiation, and analytical skills

• Ability to work independently with sound business judgment

• Experience working in cross-functional and cross-divisional teams

• Ability to prepare and present clear, concise oral and written documentation

• Strong understanding of Business Analysis principles and PMI PMBOK standards

• Experience advising stakeholders on system strategies, alternatives, and design impacts

• High-level understanding of application development, database design, and system architecture

• Ability to manage complex initiatives with multiple work streams and competing timelines

Technical & Tools Knowledge

• Strong understanding of Software Development Life Cycle (SDLC)

• Knowledge of IT Service Management (ITSM) best practices

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

• Experience with Microsoft Project

• Extensive experience with SharePoint (sites, libraries, lists, groups, end-user experience)