Overview
On Site
USD 120,000.00 - 150,000.00 per year
Full Time
Skills
IT Operations
Back Office
IT Strategy
Operational Efficiency
Interfaces
Payroll
HR Management System
IT Infrastructure
Data Centers
Wireless Communication
Disaster Recovery
Finance
Collaboration
Emerging Technologies
Artificial Intelligence
Cloud Computing
Operational Excellence
Analytics
Decision-making
Productivity
IT Governance
Risk Management
Change Control
Mentorship
Vendor Relationships
Managed Services
Negotiations
Service Level
Surveillance
System Integration Testing
Servers
Computer Networking
Computer Hardware
INSPECT
Cabling
Training
Information Technology
Computer Science
Management
Regulatory Compliance
Cyber Security
Network Administration
Leadership
Communication
Vendor Management
Hospitality
Job Details
Job Summary:
The Director of IT is responsible for overseeing all technology operations for the casino, ensuring the security, efficiency, and compliance of IT systems that support gaming, hospitality, surveillance, and back-office functions. This role manages IT infrastructure, casino management systems, cybersecurity, vendor relationships, and a team of IT professionals to deliver reliable, innovative technology solutions in a highly regulated environment.
Target Salary Range:$120,000-$150,000
Principal Duties and Responsibilities:
Develop and execute the casino's IT strategy aligned with business and regulatory requirements.
Partner with executive leadership to identify and implement technology solutions that enhance guest experience, operational efficiency, and compliance.
Lead IT projects related to casino openings, system upgrades, and enterprise integrations.
Oversee all IT systems, including casino systems, slot and table game interfaces, hotel and F&B systems, payroll/HRIS, and financial platforms.
Ensure uptime, performance, and integration of critical systems across gaming and non-gaming operations.
Manage IT infrastructure, including servers, networks, data centers, wireless systems, and disaster recovery.
Maintain compliance with state gaming regulations, including Illinois Gaming Board (IGB) requirements.
Lead cybersecurity initiatives to protect sensitive customer, employee, and financial data
Collaborate with regulators and internal auditors on technology compliance reviews.
Evaluate emerging technologies (AI, cloud, mobile, digital payment solutions) to improve guest engagement and operational excellence.
Drive automation and analytics to enhance decision-making, reduce costs, and optimize workforce productivity.
Implement best practices in IT governance, risk management, and change control.
Lead and mentor the IT team to deliver responsive, customer-focused support for all departments.
Manage vendor relationships for hardware, software, and managed services, negotiating contracts and service level agreements.
Coordinate with surveillance, security, and compliance departments on integrated technology needs.
Work Environment:
Physical Demands:
Must be able to sit and work at a computer for extended periods of time.
Regularly required to stand, walk, bend, reach, and lift to access equipment and support operational needs across the property.
Ability to lift, carry, and move IT equipment (computers, servers, networking hardware, etc.) weighing up to 30 pounds.
Must be able to visually inspect systems, cabling, and equipment in both office and casino floor environments.
Requires the ability to communicate clearly in person, over the phone, and via digital platforms.
Must be able to work in a 24/7 casino environment, including exposure to gaming floor conditions such as noise, lights, and frequent walking between departments.
Occasional travel may be required for training, vendor meetings, or corporate initiatives.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred).
10+ years of IT experience, with at least 5 years in a leadership role in gaming, hospitality, or a highly regulated industry.
In-depth knowledge of casino management systems, slot systems, and regulatory compliance (IGB experience highly preferred).
Strong background in cybersecurity, network administration, and enterprise systems.
Excellent leadership, communication, and vendor management skills.
Ability to thrive in a fast-paced, 24/7 hospitality and gaming environment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Director of IT is responsible for overseeing all technology operations for the casino, ensuring the security, efficiency, and compliance of IT systems that support gaming, hospitality, surveillance, and back-office functions. This role manages IT infrastructure, casino management systems, cybersecurity, vendor relationships, and a team of IT professionals to deliver reliable, innovative technology solutions in a highly regulated environment.
Target Salary Range:$120,000-$150,000
Principal Duties and Responsibilities:
Develop and execute the casino's IT strategy aligned with business and regulatory requirements.
Partner with executive leadership to identify and implement technology solutions that enhance guest experience, operational efficiency, and compliance.
Lead IT projects related to casino openings, system upgrades, and enterprise integrations.
Oversee all IT systems, including casino systems, slot and table game interfaces, hotel and F&B systems, payroll/HRIS, and financial platforms.
Ensure uptime, performance, and integration of critical systems across gaming and non-gaming operations.
Manage IT infrastructure, including servers, networks, data centers, wireless systems, and disaster recovery.
Maintain compliance with state gaming regulations, including Illinois Gaming Board (IGB) requirements.
Lead cybersecurity initiatives to protect sensitive customer, employee, and financial data
Collaborate with regulators and internal auditors on technology compliance reviews.
Evaluate emerging technologies (AI, cloud, mobile, digital payment solutions) to improve guest engagement and operational excellence.
Drive automation and analytics to enhance decision-making, reduce costs, and optimize workforce productivity.
Implement best practices in IT governance, risk management, and change control.
Lead and mentor the IT team to deliver responsive, customer-focused support for all departments.
Manage vendor relationships for hardware, software, and managed services, negotiating contracts and service level agreements.
Coordinate with surveillance, security, and compliance departments on integrated technology needs.
Work Environment:
Physical Demands:
Must be able to sit and work at a computer for extended periods of time.
Regularly required to stand, walk, bend, reach, and lift to access equipment and support operational needs across the property.
Ability to lift, carry, and move IT equipment (computers, servers, networking hardware, etc.) weighing up to 30 pounds.
Must be able to visually inspect systems, cabling, and equipment in both office and casino floor environments.
Requires the ability to communicate clearly in person, over the phone, and via digital platforms.
Must be able to work in a 24/7 casino environment, including exposure to gaming floor conditions such as noise, lights, and frequent walking between departments.
Occasional travel may be required for training, vendor meetings, or corporate initiatives.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred).
10+ years of IT experience, with at least 5 years in a leadership role in gaming, hospitality, or a highly regulated industry.
In-depth knowledge of casino management systems, slot systems, and regulatory compliance (IGB experience highly preferred).
Strong background in cybersecurity, network administration, and enterprise systems.
Excellent leadership, communication, and vendor management skills.
Ability to thrive in a fast-paced, 24/7 hospitality and gaming environment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.