Product Manager

Duration: 11+ Months

Location: PA- 100% Remote

Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Product Manager, you will join Turnberry's Business Agility practice. Turnberry's Business Agility practice provides ways-of-working assessments with supporting improvement recommendations, Product Management and Agile Delivery education opportunities, team and enterprise-level Product and Agile coaching, and strategic staffing for each of the skills required to drive Agile and/or Project to Product transformation journeys.

Responsibilities:

Define product requirements, prioritize feature development, manage a product roadmap, and work cross-functionally to launch products

Under general direction, lead projects and oversees day-to-day responsibilities of managers performing various tasks in same business function

Clarify direction; keep actions aligned and on track

Contribute to the product line vision across team, and the organization

Develop financial and operational objectives

Ensure operational plans are aligned with business objectives

Contribute to functional strategy development

Has a greater degree of impact on business results and typically manages one or more groups of professional employees

Provide insight into the competitive environment

Based on market findings, performance data, and global industry trends develop long range platform vision and strategy to achieve KPIs

Identify new experience and platform opportunities to be explored to support specific Market KPIs

Simultaneously establish long term vision, strategy, and KPIs for Experiences and Platforms to support multi-tenant needs

Plan and prioritize product feature backlog for development by product engineering teams

Work closely with Product Management ensure product backlog remains aligned with business value or ROI

Provide insights into how experiences and platforms can help achieve the consumer needs that a Market is seeking to meet

Identify experience and platform feasibility and usability

Represent user insights on existing platforms and surface options to solve consumer pain points

Extrapolate business requirements into "experience and platform requirements and priorities" to support Minimum Lovable Products (MLP)

Identify user stories, criteria, and process for evaluating new functionality that should be added to the core platform

Facilitate build vs. buy decision-making to support core experience and platform strategy

Ensure requirements are documented to reflect our commitment to privacy, security, inclusivity, accessibility, sustainability, reliability, and ethical design

Establish reporting structure to track "customer behavior" and align on data sources and ownership

Ensure single source for data and transparency (including documentation of data flows within and to/from product)

Create Minimum Lovable Products (MLP), develop working prototypes for Markets inclusive of design features, experiences, and platforms to deliver Market KPIs and common goals

Evaluate prototypes to identify those experience and platform functionality that should be incorporated

Refine prototypes, UI and UX designs based on Minimum Lovable Products (MLP) requirements and intended use case and KPIs

Leverage tech stack to integrate code into existing platforms to deliver against final design

Facilitate usability and experience testing of the experience and platform in support of core KPIs

Have a voice not a vote on content

Take a proactive role in mitigating impediments impacting successful team completion of release/sprint goals

Facilitate usability and experience testing of the product in support of the Market KPIs

Acceptance testing to ensure the development meets the criteria of the user story

Facilitate remediation of any findings from reviews of partners (e.g., Privacy Legal, Privacy Operations, Security, Accessibility, and Sustainability)

Partner with Market Product Managers to facilitate the onboarding to experiences and platforms

Conduct final trials and bug fixes

Facilitate technology and employee trials and remediation of gaps identified

Support Market Product Managers in the implementation of release management plan

Uncover and improve functionality to address product user data and errors for Market product

Accountable for continuous experience and platform refinement

Accountable for information requests related to the product from internal and external stakeholders

Consistent exercise of independent judgment and discretion in matters of significance

Regular, consistent, and punctual attendance

Must be able to work nights and weekends, variable schedule(s) as necessary

Other duties and responsibilities as assigned

Qualifications:

Understand our Operating Principles; make them the guidelines for how you do your job

Think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

Be an enthusiastic learner, user, and advocate of our game-changing technology, products, and services especially our digital tools and experiences

Make big things happen by working together and being open to new ideas

A way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers

Drive results and growth

The salary range for this role is $90,000 to $130,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans with Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at