Technical Business Analyst
Location: Hartford, Connecticut, should be ready to work from office for 3 Days.
Full Time
Job Description
· 10+ years of experience as a Technical Business Analyst specializing in software application delivery.
· Proven ability to work as an engaged team member, demonstrating critical thinking, proactive communication, and active contribution to team objectives.
· Exceptional written and verbal communication skills for clear and effective stakeholder engagement.
· Hands on experience with large scale Agile programs, including 3 month planning cycles and 2 week sprint execution.
· Strong capability to collaborate with cross functional stakeholders, including Product Managers, Engineering Leads, and Business Operations Leads.
· Expertise in leading and contributing to epic and feature discovery and refinement sessions, identifying requirements and gaps.
· Ability to independently determine next steps and drive work forward to meet objectives.
· Skilled in creating process and data flow diagrams to support technical and business requirements.
· Proficient in communicating effectively with developers and IT teams to ensure alignment and clarity.
· Demonstrated ability to produce and maintain high quality documentation for technical and business processes.
· Experience in developing and maintaining field level mapping spreadsheets and related documentation.
· Foundational understanding of programming concepts and strong knowledge of API usage, documentation standards, data formats, testing tools, and implementation practices.
Education
· Bachelor’s degree in computer science, Software Engineering, Information Technology, or equivalent combination of education and experience.
· Beginner level certifications in Artificial Intelligence / Agentic AI.
· Nice to Have
· Prior experience in Secure Messaging.
· Experience with building AI Agents
Nice to Have
· Prior experience in Secure Messaging.
· Experience with building AI Agents.