Miser Systems Analyst

Description
Sr. Core Systems Analyst will provide technical and project leadership with a team of core system analysts in configuring and developing solutions within the core financial system to help business lines. The incumbent will work with key business areas through an understanding of system application knowledge and business operational workflows, to maximize the core financial system's potential and use; all while supporting the Information Technology operations.
The incumbent will provide input in the evaluation of new products and services and recommends action in pursuit of improved performance or changes to existing products and/or services to better aid operations, end-users and/or members, as it relates to the core financial application.
Under limited supervision, the incumbent will design complex multi-system capabilities to meet the needs of the business, and makes recommendations in areas that require a high level of technical competency. The incumbent must possess excellent diplomacy and communication skills as well as a strong desire to provide excellent customer service.
Job Description
ESSENTIAL JOB DUTIES
Analyzes, develops, and writes functional specifications for complex application systems supporting business processes. Researches and analyzes application systems to develop an understanding of internal and/or external customer business requirements related to the core financial system.
Assists other Core System Analyst team members in the research and development of tactical and strategic system solutions for existing system performance issues as well as applications for new systems.
Performs as a subject matter expert and develops an understanding of internal and/or external customer business requirements as it relates to the core financial system and core ancillary applications.
Collects and/or reviews requirements from business owners and/or Information Technology persons to develop and deliver solutions using core financial applications' functionality.
Performs maintenance support and report writing to support end-user requests. Develops testing requirements for applications programs and assists in change management controls of the production environment. Investigates, implements, and maintains correction and lead recovery processes and activities for the application or data.
Assists in training, leading, and providing technical guidance to professional and technical staff assigned to core system operations analysts; acts as a lead when assigned by management for peers and/or subordinate core system analyst team members on assigned projects.
Assist in leading the development of procedure and training documentation to support the Core System Operations team to better assist them in executing their day to day operations. Including, working with team members individually and collectively to help obtain any certifications or education requirements.
The incumbent encounters other team members on all levels of the organization during the system requirement, evaluation, and maintenance of software applications and system. The incumbent is a resource to the organization in software problem resolution and must be an effective listener and communicator. The incumbent must set the example for team members in attitude, behavior, and work ethic.
There are periods when extended hours are required to meet deadlines, and when incumbent will be "on call" for system problems encountered at any time; 24 hour per day, 7 day per week.
Performs other duties as assigned.
Incumbent is expected to demonstrate each of the following behaviors in performing the duties and responsibilities of their job.
Focus: Focus your full attention by carefully listening to and observing your member.
Connect: Consistently be friendly and approachable. Demonstrate you care.
Understand: Listen empathetically and ask questions. (70%/30%)
Counsel: Recommend solutions based on your member's needs and objectives.
Advance: Ensure that member's expectations were exceeded.
KNOWLEDGE & SKILLS
Required:
In-Depth knowledge of the Miser core banking system
Advanced principles and practices of project management and work flow analysis.
In-depth working knowledge of system development life cycle.
A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program.
In-depth working knowledge or principles, methods and techniques used in designing, developing, testing and implementing
In-depth working knowledge of software applications development principles, Microsoft operating systems, and Office applications are required.
High level of analytic ability and ability to use independent judgement.
Ability to read, analyze, interpret and apply common software and system development requirements into functional design documents.
Capable of performing application administration to system files, parameter settings, software configuration tables and database edits.
Skills
Miser, Business analysis, Requirements gathering, Support, Business systems analysis, Business requirements, servicenow
Additional Skills & Qualifications
Preferred:
Strong understanding of software design, relational databases, knowledge of database systems stored procedures.
Experience with core financial application - MISER Core System
EDUCATION & EXPERIENCE
Education Required:
Bachelor's degree from an accredited college or university required
Additional years of related experience in the field may be substituted for formal education.
Experience Required:
Five or more years working knowledge in application development and/or system configuration support.
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Jacksonville, FL.
Pay and Benefits
The pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.