Title : SCCM Administrator
Location : Columbia, SC
Duration : 12 + Months
Description : Client is seeking an experienced System Center Service Manager administrator. The primary focus of this role is maintaining System Center infrastructure and taking new requests into Service Manager. Developing workflows in System Center Orchestrator. Working in the Cireson web portal. This is a staff augmentation position and is not tied to a project timeframe
Essential Responsibilities
· Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows.
· Work with Cireson. Maintain and update software and work with vendor to full fill service requests. Updating JavaScript for service requests.
· Maintain, update, patch System Center, Orchestrator, and Cireson.
· Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests.
· Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge.
· Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment.
· Maker ecommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership.
· Act as a liaison between the technical team and management from various stakeholder areas including executive level management.
· Some after hours project and platform support will be expected.
Program Experience:
Current or recent experience with MS System Center is required and will be given the highest weight. Experience should include well documented success with previous MSSystem Center projects as well as experience in an enterprise level System Center environment.
Technical Knowledge:
Experience related to any or all the following technologies are required desirable for this position:
· Microsoft System Center Service Manager (within the last 3 years)
o Highly Skilled at maintaining,implementing and configuring system center service manager request offerings,service offerings and connectors
o Administer and support Microsoft SCSM,including configuration, customization, and integration with other SystemCenter components (SCCM, SCOM, Orchestrator).
o Experiencing configuring Service ManagerChanges, Incidents, and Services
· CiresonWeb Portal for Service Manager (last 3 years)
o Experience adding custom configurations tothe Cireson web portal
§ Experiencewith JavaScript administration in Cireson Portal is preferred.
o Experience installing/patching andmaintaining Cireson products
· WindowsServer Administration (Current)
o Resource should demonstrate a strongunderstanding of Windows server administration, including patching andmaintenance of windows servers.
Additionalduties:
· MicrosoftSystem Center Suite Experience (last 3 years)
o Experiencein System Center Orchestrator is preferred, resource should show strongtechnical understanding of all products in the Microsoft System Center suiteand how the integrate with other System Center components (SCCM, SCOM,Orchestrator).
o Experiencewith System Center Orchestrator Preferred:
- Developing and maintaining workflows, templates, and automation Orchestrator workflows using PowerShell and Orchestrator.
· MicrosoftSQL Server (last 5 years)
o Resource needs to demonstrate a basicunderstanding of SQL server and how it is used to support the system centersuite.
· ActiveDirectory (last 3 years)
o Experience configuring groups and managingusers in Microsoft’s Active Directory Users and Computers
o Experience configuring and administeringgroups and users in Microsoft Entra ID.
· MicrosoftPowerShell (Current, Experience with 5.1 or newer)
o Experience managing and maintainingMicrosoft PowerShell scripts for maintain computer and endpoints
General Duties andResponsibilities:
· Maintenance and Patching of Service Managerenvironment and make recommendation about future improvement opportunities.
· Acting as the lead on a project tomigrate the existing Service Manager environment to an updated and currentstandard.
· Experience with major project implementation.
· HIPAA,CDC, and other network infrastructure and server networks.
Skills :
Required Skills (rank in order of Importance):
1. Minimum3 years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design& best practices.
2. Minimum 3 years of administrative experience in MS Azure.
3. Minimum 5 years of administrative experience in MS Servers.
4. Minimum3 years’ experience in an IT methodology framework. (i.e. ITIL, MITA…)
Preferred Skills (rank in order of Importance):
1. Working knowledge of System Center Service Manager
2. Working knowledge of Cireson
3. Working knowledge of System Center Orchestrator
4. Working knowledge of JavaScript
5. Working knowledge of PowerBI
6. Working knowledge of SQL
7. Working knowledge of HTML
8. Working knowledge of XML
9. Working knowledge of PowerShell
10. Experience with healthcare and healthcare related requirements
Required Education/Certifications:
Bachelors Degree and/or 5 yearsof related work experience
Preferred Education/Certifications:
1. MS Server Admin Certifications
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