IT Business Analyst with child welfare experience in Columbia SC
Columbia, SC, US • Posted 4 hours ago • Updated 4 hours ago

Syntricate
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Job Details
Skills
- BUSINESS ANALYST
Summary
Title: - Business Analyst Project Lead
Duration: Long Term Contract
Location: Columbia SC (Hybrid)
Description:- During this assignment, the financial business analyst will report to the State functional manager to provide status updates on assigned tasks. The resource should be able to work independently with minimum guidance to enhance the current application’s user interface to be interactive and self-guided primarily in financial areas of SC Child Support Application.
Primary Responsibilities
- Work closely with the State Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations.
- Analyze existing workflows to uncover inefficiencies and pain points.
- Design optimized workflows for complex processes in alignment with South Carolina business requirements.
- Propose enhanced functionality for complex financial activities within PACSS.
- Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments.
- Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs.
- Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes.
- Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities.
- Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities.
- 5+ years of experience working as a Business Analyst
- 5+ years of experience working with Child Support systems
- 5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation
- 5+ years of experience with workflow design and system enhancement
- 5+ years of experience conducting Stakeholder Interviews
- 5+ years with SQL Querying
- Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
- Experience with Agile or Waterfall methodology
- Preference for a degree in Finance or IT
- BS Degree, Preference given to Finance or IT degree
Best Regards,
Sheetal Sharma
Director, Talent Acquisition at Syntricate Technologies Inc.
Work: 781-219-6591 | Fax: 781-649-0786
Email: sheetal@syntricatetechnologies.com
Web: www.syntricatetechnologies.com
- Dice Id: 91142014
- Position Id: 26-00224
- Posted 4 hours ago
Company Info
About Syntricate
We are here to analyze and resolve the most intricate processes and deliver market’s best solution and services to your business problems.
Syntricate Technologies is an Information Technology and Business Consulting company that offers comprehensive solutions to our clients for Quality Assurance, Validation, Regulatory, Business Analysis and Project Management services. Our core values are integrity, delivering value and making positive impact on society. We are committed to our client success and work on high standards to provide the best professional services.
We believe in effective integration of technology to improve business processes. We provide solutions that address the current and long-tern needs of our clients nationwide which range from various industries such as Healthcare, Pharmaceutical, Life Sciences, Finance and Insurance.
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