Software Support Engineer

Newark, CA, US • Posted 1 day ago • Updated 1 hour ago

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Contract Independent

Contract W2

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Software Support Engineer

Summary

Job Title: Software Support Engineer

Location: Newark, CA

Job Type: - Contract

On-Site

Job Description:-

Top 3 Hard Skills Required + Years of Experience
1. Minimum 2 years' experience with access control module or another component on testing and diagnosis
2. Minimum 2 years' experience with Linux
3. Minimum 2 years' experience with Vector tool

We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions. In this role, you will gain hands-on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. You'll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.
Having work experience on TCU and Infotainmnet would be additional point.

Responsibilities: Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes.
Assist in performing OTA updates to vehicles and ensure smooth rollouts.
Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
Participate in testing connectivity features and document results.
Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
Gain exposure to vehicle communication protocols (e.g., CAN and CANoe).
Contribute to the maintenance of test infrastructure
Document issues clearly and coordinate with developers to resolve them efficiently.
Key Skills & Knowledge Areas:
Basic understanding of LTE, WiFi, GPS, and networking concepts.
Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
Interest in Linux systems and embedded software testing.
Strong analytical and problem-solving skills.
Effective team collaboration and communication skills (written and verbal)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91131262
Position Id: 2026-4908
Posted 1 day ago

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Software Support Engineer

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