IT Technician - Archon Resources - Phoenix, AZ, US | Dice.com

Archon Resources

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IT Technician

Phoenix, AZ, US • Posted 18 hours ago • Updated 18 hours ago

Contract W2

On-site

$25.8/hr

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Archon Resources

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Job Details

Skills

Summary

Position: IT Technician
Position Type: Contract
Compensation: Depending on Experience
Location: Phoenix, AZ

Summary
The IT Technician is a position that provides timely technical assistance to in-office and remote company workforce regarding various hardware and software applications, in addition to performing IT-related IMAC (Installs, Moves, Adds, and Changes) activities. This position performs network and telephony support-related activities, and interfaces with internal IT/IS and 3^rd Party vendor personnel to resolve issues that impact end-users.

Responsibilities

Configure, troubleshoot, install, repair, and resolve issues on various information technology hardware and software applications, including laptops, desktops, peripherals, mobile devices, servers, printer/scanners/copiers, telephony, network, UPS, and audiovisual equipment.
Manage IT hardware assets according to policy and established procedures.
Assist with various projects, deliverables, and tasks to support IT Client Services and cross-functional projects.
Coordinate with 3^rd party technical support vendors as required.
Manage, track and record activities and work utilizing the ITSM platform and meet established service level objectives.
Utilize and suggest updates as needed to support-related procedural, technical, and administrative documentation.
Provide support by addressing moderate end-user issues and service requests.
Duties may require “on-call” support during non-business hours.
May perform other duties as assigned.

Requirements

This level of knowledge is normally acquired through the completion of a bachelor’s degree in a technology field and/or 3+ years of related experience.
Technical background and understanding of various endpoint device operating systems and hardware interfaces.
Knowledge of the Microsoft 365 platform, various other software applications, and the propensity to quickly understand and support new applications with minimum prior exposure.
Working knowledge and understanding of networking and/ or telecommunications hardware and software.
Strong written and oral communication skills.
Self-motivated and demonstrated patience and overall courteous behavior when interfacing with company workforce.
Ability to travel and work after hours when required.

To learn more about this opportunity call us at (918) 508-7000.
Apply online at ArchonResources.com.

TULIT

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91075133
Position Id: 6421
Posted 18 hours ago

Company Info

About Archon Resources

Archon Resources, a distinguished staffing and recruiting firm, excels in direct hire and contract placement across Tulsa, Dallas, Oklahoma City, Austin, and Northwest Arkansas. Founded by industry veterans Aaron Sams and David Moore Archon began as a boutique agency with a niche focus on high-level professional staffing. Leveraging their robust backgrounds in IT and finance, they have shaped Archon into a consultancy as much as a staffing firm, offering unparalleled expertise and insight.

Our seasoned teams specialize in the placement of Finance & Accounting, Information Technology, Engineering and Operations, adeptly meeting all your team needs. At Archon, we pride ourselves on our ability to connect exceptional talent with leading companies, building lasting relationships and delivering superior results. When experience matters and you need a partner who understands the intricacies of your industry, Archon Resources is prepared to get the job done efficiently and effectively. This commitment to excellence and a deep understanding of the sectors we serve is what we call The Archon Way.

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IT Technician

Archon Resources

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