Business Analyst - Hybrid

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Business Analyst - Hybrid at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges.

In this position, you will apply intermediate?level subject matter expertise to analyze and resolve a variety of common business issues and support projects of moderate complexity. You will exercise independent judgment within established practices, procedures, and guidelines to determine appropriate actions. As an informed and collaborative team member, you will provide analytical insights, contribute to project direction as needed, interpret policies, evaluate unique circumstances, and offer well?reasoned recommendations.

Here are the details on this position.

Your role in our mission

Gainwell empowers you show you're a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment

What we're looking for

• Three or more years of Business Analyst experience in healthcare industry, including 2+years' experience with Medicaid (preferred)
• Bachelor's degree or equivalent combination of education and experience; degree in business administration, information systems, or a related field preferred
• Experience partnering with information technology and functional business teams
• Experience analyzing, documenting, and re?engineering business processes
• Experience eliciting, documenting, and validating requirements using structured techniques
• Working knowledge of computer programming concepts and basic languages

Soft skills

Interpersonal skills to interact with customers and team members

Strong communication skills - verbal and written

Strong analytical and problem-solving skills

Presentation skills to present to management and customers

Personal computer and business solutions software skills

Ability to work in a team environment with multiple team members

What you should expect in this role

• Candidate must live within commuting (1 hour driving) distance to our Tallahassee office for this hybrid position
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is January 29, 2026

#LI-HC1

The pay range for this position is $51,900.00 - $74,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.