The Opportunity MassMutual is redefining the future of financial services through the transformative power of Artificial Intelligence, Machine Learning, and Generative AI. As a recognized leader in AI innovation (ranked 8th overall and 2nd for AI innovation in the Evident AI Insurance Index), we are seeking a visionary executive to architect and scale the AI, ML, and GenAI platform that will underpin MassMutual's next era of growth, customer experience, and operational excellence. As the Vice President of AI, ML & GenAI Platform Engineering, you will set the strategic direction and lead the engineering of a secure, scalable, and enterprise-grade platform that accelerates the adoption and impact of advanced AI and ML solutions across the organization. You will be at the forefront of enabling MassMutual to responsibly harness the full potential of agentic AI, LLMs, and next-generation machine learning to drive business transformation.
The Team Join a world-class Research & Development organization comprised of data scientists, ML engineers, AI platform engineers, social scientists, and product leaders. We are united by a passion for innovation, a commitment to ethical AI, and a drive to deliver measurable value for our clients, financial professionals, and policyholders. Our culture values creativity, courage, and accountability, and thrives on close partnerships with academia, government, and the global fintech ecosystem.
Strategic Impact & Responsibilities - Architect the Future of AI at Scale: Design and deliver the core AI/ML/GenAI platform that empowers MassMutual to rapidly prototype, deploy, and operationalize advanced AI solutions-enabling everything from personalized customer journeys to intelligent automation and risk analytics
- Accelerate GenAI and ML Adoption: Build and evolve a cloud-native, multi-tenant platform that supports the full lifecycle of machine learning and generative AI-from data ingestion and feature engineering to model training, fine-tuning, deployment, and monitoring
- Operationalize Responsible AI: Embed robust MLOps and LLMOps practices, governance, and ethical guardrails to ensure transparency, compliance, and trust in all AI-driven solutions
- Drive Enterprise Transformation: Partner with senior leaders to align AI platform capabilities with strategic business priorities, unlocking new revenue streams, operational efficiencies, and differentiated customer value
- Lead and Inspire Top Talent: Attract, develop, and retain a diverse, high-performing team of AI/ML engineers and platform specialists. Foster a culture of innovation, experimentation, and continuous learning
- Advance the State of the Art: Stay ahead of emerging trends in agentic AI, retrieval-augmented generation, multi-modal models, and next-gen ML architectures. Champion the integration of cutting-edge research into scalable, production-ready solutions
- Catalyze Collaboration: Lead cross-functional teams and collaborate with product, research, and business stakeholders to ensure AI/ML/GenAI initiatives deliver measurable business outcomes
Minimum Qualifications - Advanced degree in Computer Science, Engineering, or related field
- 10+ years of engineering experience, with 5+ years leading AI/ML platform or infrastructure teams
- Deep expertise in AI/ML/GenAI technologies, cloud-native architectures (AWS, Azure, Google Cloud Platform), MLOps/LLMOps, and modern data/ML toolchains
- Proven track record of delivering enterprise-scale AI/ML platforms and solutions
- Exceptional strategic thinking, problem-solving, and communication skills
- Demonstrated ability to lead in a highly collaborative, matrixed environment
Preferred Qualifications - Experience in financial services or regulated industries
- Strong publication or patent history in AI/ML/GenAI
- Demonstrated success translating research into business impact at scale
What to Expect at MassMutual - Direct influence on the company's AI/ML/GenAI strategy and technology roadmap
- Regular engagement with R&D, executive leadership, and cross-functional teams
- Access to world-class learning, development, and networking opportunities
- A values-driven culture that prizes ethics, integrity, and inclusion
- Competitive compensation, comprehensive benefits, and industry-leading rewards
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Compensation:$231,300-$322,700 base salary range
In addition to base salary, incentive pay is a significant portion of total compensation for this role, including competitive annual bonuses and long-term awards.
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees.
Why Join Us.We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
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