SRE ( Site Reliability Engineer )

We are seeking Site Reliability Engineers (SRE) mandatory, hands-on expertise in telemetry, observability, and site monitoring platforms. This is a hybrid contract role based in Alpharetta, GA or Berkeley Heights, NJ.

This role requires proven, production-level experience with enterprise observability stacks.

Key Responsibilities

• Design, implement, and maintain comprehensive telemetry and observability solutions across distributed enterprise systems with complex architectures.
• Build, optimize, and scale real-time monitoring dashboards, metrics pipelines, and intelligent alerting systems using industry-standard tools including Datadog, Splunk, Prometheus, Grafana, ELK Stack, and similar platforms.
• Implement end-to-end observability strategies encompassing metrics, logs, traces, and events to ensure complete system visibility.
• Develop and maintain custom instrumentation for applications and infrastructure to capture critical telemetry data.
• Collaborate with engineering teams to embed reliability practices and ensure systems are resilient, observable, and performant.
• Automate monitoring workflows, alert management, and reliability tasks using Python, Shell, or Go scripting.
• Lead incident response efforts: rapidly identify, troubleshoot, and resolve production issues using observability data and telemetry analysis.
• Design and implement SLOs/SLIs, error budgets, and reliability KPIs with corresponding monitoring and alerting for mission-critical services.
• Develop self-healing and auto-remediation capabilities leveraging observability insights.
• Partner with DevOps, Cloud, and Security teams to integrate observability into CI/CD pipelines and optimize infrastructure reliability.
• Conduct post-incident reviews with detailed telemetry analysis and drive systemic improvements.

Mandatory Skills & Qualifications

Telemetry & Observability (MANDATORY)

Candidates MUST demonstrate hands-on, production experience with the following:

• Observability Platforms (REQUIRED): Deep expertise in at least TWO of the following:
  • Datadog (metrics, APM, logs, traces)
  • Splunk (log aggregation, search, alerting, dashboards)
  • Prometheus (time-series metrics, PromQL, alerting rules)
  • Grafana (visualization, dashboard creation, data source integration)
  • ELK Stack (Elasticsearch, Logstash, Kibana)
• Telemetry & Monitoring Fundamentals (REQUIRED):
  • Building and maintaining metrics collection pipelines
  • Log aggregation, parsing, and analysis at scale
  • Distributed tracing and application performance monitoring (APM)
  • Creating actionable alerts with proper signal-to-noise ratios
  • Dashboard design for real-time system health visualization
  • Metrics instrumentation and custom telemetry implementation
• Observability Best Practices (REQUIRED):
  • Implementing the three pillars of observability: metrics, logs, and traces
  • Correlation of telemetry data across multiple sources
  • Establishing observability for microservices and distributed systems
  • Capacity planning using historical telemetry data
  • Performance baselining and anomaly detection

Core SRE Requirements (MANDATORY)

• 4-8 years of professional experience in Site Reliability Engineering or DevOps roles with significant focus on observability
• Proven track record in incident management and on-call support in enterprise production environments, using observability tools for rapid diagnosis
• Proficiency in Linux system administration, networking, and performance tuning
• Hands-on experience with cloud platforms (AWS, Azure, or Google Cloud Platform) including cloud-native monitoring solutions (CloudWatch, Azure Monitor, Google Cloud Platform Operations)
• Solid programming/scripting skills in Python, Bash, Go, or equivalent for automation and tooling
• Familiarity with container orchestration (Kubernetes, Docker) and monitoring containerized environments
• Experience designing and maintaining CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI) with integrated monitoring and observability

Nice-to-Have Skills

• AIOps and intelligent monitoring: Experience with ML-based anomaly detection, predictive monitoring, and automated incident correlation
• OpenTelemetry: Implementation experience with OpenTelemetry for standardized observability instrumentation
• Infrastructure-as-code: Terraform, Ansible, Pulumi with monitoring-as-code practices
• Security observability: Integration of security monitoring, SIEM tools, and compliance frameworks with observability stacks
• Advanced telemetry tools: Experience with Jaeger, Zipkin, New Relic, AppDynamics, Dynatrace, or other specialized APM/observability platforms
• Custom metrics exporters: Development of Prometheus exporters or custom telemetry agents
• Cost optimization: Experience optimizing telemetry data retention and observability platform costs

Engagement Rules

• Contract Position (W2 only) No C2C, No Agencies
• Number of Positions 4 (2 Seniors with 8 years of experience and 2 juniors with at least 4 years of experience)
• Experience requirement: 4-8 years with mandatory telemetry/observability expertise
• Multi-year contract with annual extensions