Learning Management Systems Administrator

Sunnyvale, CA, US • Posted 3 days ago • Updated 3 days ago

Contract Corp To Corp

Contract W2

On-site

Depends on Experience

Fitment

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Job Details

Skills

Acceptance Testing
Agile
Analytical Skill
Attention To Detail
Communication
Customer Service
Customer Support
Issue Tracking

Summary

We are looking for Learning Management Systems Administrator for our client in Sunnyvale, CA

Job Title: Learning Management Systems Administrator

Job Location: Sunnyvale, CA

Job Type: Contract

Job Description:

Pay Range: $25hr - $30hr

Essential Job Duties:

Develops knowledge of client s LMS support model and system functionality.
Monitor support case queue and troubleshoot & resolve basic support issues.
Escalate support issues as necessary.
Assist LMS Administrator 3 with UAT business testing.
Utilizes Agile/Veeva workflow in ongoing implementation tasks.
Provide training and support to users, such as instructors and learners, on how to effectively use the LMS and its features.
Ensure the product complies with all global legal and regulatory obligations.
Monitoring, follow-up, and close out of LMS support incidents.
Run system reports.
Complete special projects as assigned.

Required Skills and Experience:

Proficiency in troubleshooting and resolving LMS technical issues quickly.
Intermediate LMS Admin experience to assist with training assignments.
Basic customer service skills to support the ticketing system and interact with users and stakeholders effectively.
Intermediate experience with LMS navigation, issue troubleshooting, and intermediate support.
Experience in customer support or customer service utilizing a support ticketing system.
Strong communication skills to work effectively in a team and handle client requests.
Strong attention to detail.
Ability to stay organized and manage multiple tasks.
Ability to work well with a team and independently.
Interpersonal and analytical skills.
Ability to learn and grow.

Required Education and Training:

High school diploma/Secondary Education or equivalent; vocational training and/or on the-job training.
Working Conditions: 0% travel.

Preferred Skills and Experience:

Typically requires 1-2 years of related experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: CA_LMSA_0123
Posted 3 days ago

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Learning Management Systems Administrator

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