Helpdesk Support Technician

Description
We are seeking an onsite Help Desk Technician to support a fast-paced environment and provide hands-on assistance across a wide range of devices and technology. This role handles imaging and deploying desktops, laptops, tablets, handheld scanners, and peripherals, while managing tickets and delivering Level 1-2 support for hardware, software, user access, and connectivity issues. The technician will troubleshoot Windows OS, Microsoft 365, basic networking, and manufacturing-floor equipment such as industrial PCs, HMIs, label printers, and scanners. Responsibilities also include maintaining inventory, supporting security updates, assisting with small IT projects, and ensuring minimal downtime for production teams. Ideal candidates are resourceful problem-solvers who are comfortable learning on the fly-including troubleshooting unfamiliar equipment-and bring strong customer service, hardware support, imaging, and Active Directory skills. Spiceworks experience is a plus.
Job Type & Location
This is a Contract to Hire position based out of Bedford, OH.
Pay and Benefits
The pay range for this position is $20.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bedford,OH.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.