Role: SME Product Analyst
Location: Berkeley Heights, NJ – 5 days onsite
Duration: Long term Contract
Employment Type: Must work on Next Gen Software Solutions LLC's W2
Job Description
Credit Card Domain
- 15+ years of credit card experience, payments experience from banking industry
- 10+ years of experience in end-to-end lifecycle of Credit Card issuer area
- Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection
- Experts in monetary processing, non-monetary processing, Credit Bureau Processing, Reissue, Month end processing,
- Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,
- Experience in regulatory compliance in the area of interest rate, and cardholder data
- Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes
- Good to have knowledge of BIAN methodology & standards
Soft skills
- Collaborate with business stakeholders to understand and document current business processes and automation requirements.
- Ability to demonstrate, articulate functional implementation of card development projects
- Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
- Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts
- Collaborate with IT teams to translate business requirements into technical specifications.
- Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
- Provide training and support to end-users and ensure the successful adoption of solutions.
- Stay current with industry best practices and emerging automation trends.
Behavioral Skills
- Good Communication skills
- Flexible to rotational shifts, 5 days WFO
- Team Player
- Ability to work in a changing environment
- Strong problem solving and analytical skills
- Ability to work independently or within a team
- Manage day-to-day challenges and communicate developmental risks with the technical team
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army soldier, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and excellence—principles that guide every aspect of our operations.
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