Scrum Master

Job#: 3017992

Job Description:

Job Title: Scrum Master

Job Location: Columbus, OH (Hybrid)

Pay Range: $50/hr-$60/hr

Contract Length: 6 Months (Contract-to-Hire)

Role Summary

The Scrum Master supports one or more cross-functional product teams in delivering high-quality digital workplace solutions across collaboration platforms, endpoint and identity services, and productivity technologies. This role is responsible for coaching teams on agile principles, fostering a culture of continuous improvement, removing delivery obstacles, and ensuring consistent, incremental progress toward defined business outcomes such as user experience, adoption, reliability, and operational supportability.

Minimum Qualifications

• 3-5+ years of experience as a Scrum Master or Agile Delivery Lead supporting platform or product teams.
• Proven ability to facilitate Scrum ceremonies and apply lean or Kanban practices to optimize flow.
• Proficiency with tools such as Azure DevOps or Jira for backlog management, boards, dashboards, and reporting.
• Strong servant-leadership mindset with excellent facilitation, conflict resolution, and coaching capabilities.
• Ability to manage and coordinate dependencies across areas such as security, networking, identity, endpoint management, and collaboration services.
• Exceptional written and verbal communication skills, with strong stakeholder-management abilities.

Preferred Qualifications

• Professional certifications such as PSM I/II, CSM, SASM, or Kanban (KMP); experience with scaled agile frameworks is beneficial.
• Practical familiarity with modern digital workplace ecosystems, including collaboration tools, content platforms, and endpoint management solutions.
• Exposure to ITSM/ITIL processes (incident, problem, change) and concepts related to service reliability or SRE practices.
• Experience working in complex, regulated, or large-scale enterprise environments.
• Comfort working with value and metric frameworks such as OKRs, DORA/Accelerate metrics, digital experience (DEX/EX) measures, and satisfaction indicators like CSAT or NPS.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.