Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
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Job Description The Senior Product Manager, Flex and Installments Product Development, Issuance will drive the definition, delivery, and optimization of Visa's Flex and Installments product suite-including Visa Flexible Credential, Visa Installment Credential, Visa Installment Solutions, and future product lines. This role is critical for modernizing credential capability, enabling new income streams, and supporting issuers and fintechs in achieving top-of-wallet status. Reporting to the Director, Flex and Installments Products, you will focus on delivering integrated product experiences, features, and capabilities that address the needs of large-scale issuers, mid-tier issuers, hyper-growth fintechs, and issuer partners and processors.
This position requires a strong understanding of the four-party ecosystem and card-based payments, with a primary emphasis on the issuance side. You will work closely with cross-functional teams across Visa to build, commercialize, and scale our business services, collaborating with Product Strategy, Solution Enablement, Platform Products, Tokens, and Architecture & Engineering Teams.
This role is global and will need to balance regional and global opportunities to achieve overall solution and platform objectives. Accomplishing this will require ability to support prioritization decisions, collaborate cross-functionally and strong technical aptitude, business acumen and client-first mindset.
Key Responsibilities and Role Expectations: - Product Area Ownership: Manage and deliver enhancements for a defined area within the Flex and Installments suite, including current and future products and services.
- Issuer Growth Enablement: Develop and launch solutions that accelerate growth for issuers and fintechs, supporting strategic partners and new entrants.
- Integrated Experiences: Ensure seamless, integrated features and functionalities, delivering a unified experience for issuers and cardholders.
- Customer Focus: Deeply understand issuer and fintech needs, championing improvements to cardholder experiences both online and in-person.
- Product Development: Author requirements, prioritize backlogs, and partner with engineering and architecture to deliver new features and solutions. Support build-vs-buy-vs-partner decisions to maximize value.
- Technical Acumen & Architecture Partnership: Demonstrate strong technical fluency (APIs, data models, platform SLAs, resilience/security basics) to write clear, testable requirements; collaborate with Tech Architecture/Processing to align on solution design, estimate effort (e.g., tshirt sizing), manage dependencies, and ensure features meet performance and reliability targets (e.g., rules engine latency, availability, observability).
- Execution and Delivery: Lead initiatives from concept to launch, ensuring projects are delivered on time and within scope, balancing feature development with technical debt and scalability.
- Cross-functional Collaboration: Work closely with Product Strategy, Solution Enablement, Platform Products, Tokens, and Architecture to define and deliver solutions. Provide SME support for client activities and project delivery across regions.
- Performance Monitoring: Track and analyze product performance, iterate on solutions, and optimize outcomes using data-driven insights.
- Stakeholder Engagement: Communicate effectively with internal and external stakeholders, ensuring alignment and transparency throughout the product lifecycle.
Qualifications Basic Qualifications - 8 or more years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications - 9 or more years of relevant work experience with a Bachelor's Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Proven experience in product management, preferably in payments, fintech, or technology innovation.
- Strong understanding of network products, processing frameworks, and technology.
- Experience with Visa product management tools and frameworks, PLM, and API-based product development.
- Demonstrated success in driving product growth and adoption for issuers and fintechs.
- Strong analytical, organizational, and problem-solving skills.
- Effective communicator and collaborator, able to influence across teams and regions.
- Experience managing complex projects with multiple stakeholders.
- Customer-focused mindset, with the ability to research market trends and user needs
Additional Information Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is $169,100 to $270,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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