ServiceNow Developer
Remote • Posted 12 hours ago • Updated 12 hours ago

iTech US, Inc.
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Job Details
Skills
- Servicenow
- IRM
- ITSM
- ITOM
- WSD
Summary
Role: ServiceNow Developer
Key Responsibilities
• Platform Leadership: Serve as a technical leader for the ServiceNow platform, overseeing architecture decisions, best practices, and overall platform governance.
• Solution Design & Development: Design, develop, and maintain complex workflows, business rules, client scripts, UI policies, and integrations within ServiceNow.
• Module Expertise: Lead implementations and enhancements across key ServiceNow modules (e.g., ITSM, ITOM, CMDB, HRSD, TSM, TNI, WSD, GRC).
• Integration: Design and develop secure integrations with third-party applications using REST, SOAP, MID servers, and integration hubs.
• Mentorship: Provide guidance and mentoring to junior developers and admins, conducting code reviews and promoting development standards.
• Collaboration: Work closely with product owners, business analysts, and stakeholders to translate business requirements into scalable ServiceNow solutions.
• Platform Optimization: Monitor system performance and identify opportunities for optimization, automation, and continuous improvement.
• Compliance: Ensure all solutions meet security and compliance requirements, including audit trails, access control, and change management protocols.
Required Qualifications
• 7+ years of hands-on ServiceNow development experience.
• Deep knowledge of JavaScript, Glide API, and ServiceNow scripting (client-side and server-side).
• Proven experience implementing and customizing core modules (e.g., Incident, Problem, Change, CMDB, Service Catalog, Knowledge, Discovery).
• Experience integrating ServiceNow with other platforms and tools (e.g., Active Directory, Azure, Jira, Splunk, Salesforce).
• Understanding of Agile/Scrum development methodologies.
• Strong communication, leadership, and stakeholder management skills.
Preferred Qualifications
• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• Experience with Flow Designer, IntegrationHub, App Engine Studio, or custom app development.
• Knowledge of ITIL v4 principles and practices.
• Experience in Telecom domain
- Dice Id: 80181903
- Position Id: 8867430
- Posted 12 hours ago
Company Info
iTechGRC enables businesses to collect and integrate risk, compliance, audit, and third-party vendor data across the organizational silos to derive actionable business intelligence. We are a part of iTechUS, Inc, which has been there for over 20 years and is a leading business growth solutions provider. The team has transformed over 500 companies in every industry, focusing on performance, reliability, security, flexibility, and cost-efficiency.
We established iTechGRC to provide and implement the next generation of integrated risk management solutions that utilize the latest technology to help you achieve risk and compliance objectives. Guided by the vision of our Chairman and Chief Executive Officer, Kishore Khandavalli, we go beyond standard checklist activities and instead employ a targeted and tailored approach for the unique GRC needs of each customer.


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