IT Event Support Technician

PEARL CITY, HI, US • Posted 6 hours ago • Updated 6 hours ago

Full Time

On-site

USD $80,001.00 - 120,000.00 per year

SAIC

Fitment

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Job Details

Skills

PEARL
Technical Support
System Imaging
Network Support
MDT
Microsoft Deployment Toolkit
Kickstart
VDI
Management
Microsoft SharePoint
JIRA
VTC
Warehouse
Asset Management
Accountability
Documentation
Auditing
Network Protocols
DHCP
Dragon NaturallySpeaking
DNS
SMTP
Operating Systems
Office Automation
Computer Hardware
Regulatory Compliance
STIG
SCAP
FedRAMP
Cloud Computing
Cabling
DoD
Security+
Customer Engagement
CISSP
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2600362

Location: PEARL CITY, HI, US

Date Posted: 2026-01-14

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: TS/SCI

Potential for Remote Work: No

Description

SAIC is seeking an IT Event Support Technician to serve on a team supporting our customer, the HQ USINDOPACOM J76, K. Mark Takai Pacific Warfighting Center to provide tier I technical support during exercises and events while managing user accounts, system imaging, SharePoint site creation, and SIPR token processing.

JOB DESCRIPTION:

Provide level I software, hardware, A/V VTC, and network support during and in preparation for PWC exercises and events.
Create and manage user and group accounts across enclaves of responsibilities.
Deploy baseline system images and configuration using MDT, MECM, or Kickstart.
Wipe workstations after each event.
Manage user accounts and troubleshoot login issues.
Manage VDI desktops and user sessions.
Create and manage SharePoint sites in support of events.
Respond to Jira Service Tickets.
Setup, Test VTC equipment prior to use and troubleshoot issues while in use.
Assist warehouse personnel with asset management and equipment accountability.
Write and update SOPs and documentation.
Perform Local Registration Authority (LRA) duties:
- Process SIPR tokens for staff members and temporary tokens for event participants.
- Revoke, reset, and troubleshoot tokens.
- Update the LRA Logbook and prepare for audit inspections.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

Bachelors and five (5)+ years of related experience; additional 4 years of experience in lieu of a degree.
Experience with network protocols such as DHCP, DNS, SMTP, etc.
Experience with operating systems and office automation software.
Experience with client hardware and computing accessories.
Experience with security compliance requirements in Department of Defense environments, including STIGs, GPOs, SCAP, and FedRAMP.
Foundational knowledge of cloud computing and related technologies.
Must be able to travel up to 25% a year.
Must be able to take a 9+ hour shift in a 24-hour period for 2-3 weeks.
Must be able to lift 50lbs of equipment safely.
Must be able to reach overhead, bend, kneel and work under desks to connect cables and work on equipment.

REQUIRED CERTIFICATIONS:

Must have a current DoD 8570 IAT level II or higher certification such as Security+ CE, CySA+, CISSP, CASP, SecurityX etc.

REQUIRED CLEARANCES:

Must have an active Secret clearance with ability to obtain a TS/SCI Clearance.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2600362
Posted 6 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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