MOSA M365 Project/Planner Backfill

Job#: 3012878

Job Description:

We're Hiring: Microsoft Customer Engineer - Microsoft 365 Apps (Long-Term | Remote USA | Microsoft Project & Planner Expertise)

Apex Systems is partnering to find a highly skilled Microsoft Customer Engineer with deep expertise across Microsoft Planner, Planner Premium with Accelerator, and Microsoft Project.

If you have the technical leadership to guide enterprise customers through the evolving world of Microsoft 365 Apps-and you're passionate about helping organizations modernize their project workflows-this role is for you.

What We're Looking For

We need someone who can confidently position Microsoft Planner (including Planner Premium + Accelerator) as a true alternative to:

Project for the Web

Project Online / Professional

Project Server Subscription

This includes understanding how features are evolving, what integrations look like, and how to guide customers through these changes.

Core Role Overview

As an M365 Enterprise Applications Customer Engineer, you will:

Empower customers to maximize productivity across Word, Excel, PowerPoint, Outlook (Classic & New) and the modern M365 ecosystem.

Support deployments, migrations, optimization, and troubleshooting.

Lead technical workshops, training, and adoption engagements for Microsoft 365 Apps.

Work cross-functionally with IT stakeholders, admins, and leadership.

You'll help customers explore what they're using today-and guide them toward what's possible tomorrow.

Desired Background

Strong experience across Planner + Project, including migration paths

Enterprise channel expertise

Comfort discussing 100-200 level scenarios with customers

Office apps integration, troubleshooting & optimization

Experience with PowerShell, VBA, networking concepts (proxy, DNS, site blocking) a plus

Strong communication skills for both technical and non-technical audiences

Relevant Workshops / Titles

Microsoft 365 Foundations Workshop

Microsoft 365 Foundations Activation

Microsoft 365 Foundations Optimization

Required Skills & Qualifications

5+ years in customer-facing technical roles (system architecture, operations, software support)

Strong experience with Microsoft Teams, Office Apps, and Microsoft 365 Admin

Deep knowledge of Office Apps deployment, configuration, and troubleshooting

Experience with SharePoint, OneDrive, and Office Online Server

Familiarity with automation and scripting (PowerShell, Office Scripts, VBA)

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.