Jira Administrator

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ;br>
Job Function:
Technology Product & Platform Management

Job Sub Function:
Technical Product Management

Job Category:
Scientific/Technology

All Job Posting Locations:
Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for a Jira Administrator, within our Robotics & Digital Solutions organization. The location for this position is Santa Clara, CA.

At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 with the integration of Auris Health, Verb Surgical, C-SATS, and Ethicon. It comprises three key med-tech platforms: Flexible Robotics (MONARCH ), Surgical Robotics (OTTAVA ), and Digital Solutions. Join our collaborative, rapidly growing teams in the San Francisco Bay Area (Redwood City and Santa Clara), Cincinnati, and Seattle. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes.

Johnson & Johnson Medical Devices is focused on shaping the future of digital surgery and expanding its robotics and digital solutions offerings across the entire portfolio, with multi-specialty, end-to-end solutions in orthopedics, endoluminal intervention and general surgery. By combining advancements in medical robotics, instrumentation, navigation, and data science, we are building a platform technology capable of expanding the applicability of robotics to a spectrum of medical procedures. Are you flexible, self-motivated, curious, and passionate about revolutionizing the world of medical robotics?

In this role, you will be responsible for the administration, customization, and support of JIRA for various teams and projects within the organization. You will work closely with project managers, developers, and other team members to ensure JIRA is configured to meet their requirements and streamline their workflows.

Key Responsibilities:

• Partner with internal PMOs and other Jira SMEs to support SDLC with Jira configuration and management.
• General Jira administration including front-end configurations, customization, plugins selection and management, integrations, and permissions/user-access.
• Manage user permissions and roles in JIRA.
• Act as the source for all Jira and Confluence related questions and tasks.
• Maintain and create custom Jira projects and workflows.
• Find opportunities to improve Jira setup and workflows to increase user efficiency.
• Create custom dashboards and reports in Jira to provide end-users and leadership with important operational and performance metrics and status reports.

Qualifications

Required Knowledge/Skills, Education, And Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience as a Jira Administrator.
• Demonstrated experience creating complex workflows.
• Good understanding of Jira automations and integrations.
• Experience working with REST API in programming and automating Jira Workflows.
• Implement and manage JIRA plugins and add-ons to enhance functionality.
• Experience with Jira Service Desk and Confluence.
• Experience with Agile principles and project management methodologies.
• Ability to write custom JQL (Jira Query Language).
• Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.

Preferred Knowledge/Skills, Education, And Experience:

• Experience supporting Jira for medical devices.
• Experience with DevOps toolsets, such as Jenkins.
• Knowledge of scripting languages (e.g., Python, Bash, PowerShell) for advanced JIRA customization.
• Understands phases of the software development lifecycle and experience with release management.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Employees are eligible for the following time off benefits:

• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: ;br>
This job posting is anticipated to close on 01/29/26. The Company may however extend this time-period, in which case the posting will remain available on to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via . internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:
JIRA Administration, JIRA Tool, JIRA Workflow

Preferred Skills:
Analytical Reasoning, Coaching, Model-Based Systems Engineering (MBSE), Process Oriented, Product Design, Requirements Analysis, Research and Development, SAP Product Lifecycle Management, Scripting Languages, Software Development Life Cycle (SDLC), Software Development Management, Software Engineering Practices, Software Testing, Systems Development Lifecycle (SDLC), Technical Credibility, Technologically Savvy

The anticipated base pay range for this position is :
The anticipated base pay range for this position is $91,000.00 to $147,200.00

Additional Description for Pay Transparency: