Job Description:
Lead the design, development, and planning for solutions and technology standards to solve complex business and IT problems.
Respond and troubleshoot incidents created in Incident management tools like Service Now.
Implement proactive monitoring alerts and detect issues before it impacts business users.
Actively participate in production incident calls and quickly restore services to end the impact for business users.
Perform root cause analysis and take preventive measures.
Maintain Knowledge base articles and update incident response documentation.
Feature development and defect fixing of enterprise applications.
Embed reliability in software lifecycle coordinating with other developers.
Create Dashboards and metrics to check overall health of crucial business functions of the enterprise applications.
Implement guardrails to prevent system/common failures.
Hands-on development, support and troubleshooting software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions.
Participate in code reviews of peer developers.
Responsible for communication of progress to senior IT and Business leadership
Guide other team members adhere to best coding practices and methodologies.
Coordinate with other internal teams for troubleshooting and resolution of any application issues.
Responsible for software development during the design/build phases of the SDLC
Perform as technical lead on development and support projects.
Participate in software design meetings and analyze user needs to determine technical requirements.
Responsible for making sure in-progress builds follow the approved designs.
Provides support to the engineers, architects, during design, implementation, and operationalization at airports.
Participates actively in Agile ceremonies and provide updates.
Demonstrate knowledge of software engineering best practices such as: version controlling, software packaging and software release management
Task Planning, delivery tracking, reporting
Develop, Support, and troubleshoot software systems as required, help optimizing performance, analyzing & resolving problems, and providing follow-up on all issues and solutions according to the ITSM practices.
Coordination with other enterprise teams
Resource Management, onboarding, continuous learning
Applies Secure coding practices, remediates vulnerabilities and scanning issues
Qualifications Required
Bachelor s degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems and/or equivalent work experience.
9+ years of experience in Production support, planning and delivery Management, Resource Management in enterprise applications.
Hands on experience with .Net Core or .NET 6 backend service development and UI development using Angular
Version controlling tools like Git Hub or other.
Hands on experience with code quality tools like SonarQube or other.
Experience working in Agile methodologies and processes.
Hands on experience with AWS Cloud services like EKS, Dynamo DB, RDS and Lambda.
Knowledge or hands on experience with CI/CD process and automation.
Hands on experience or knowledge with Docker and container technologies.
Reliable, punctual attendance is an essential function of the position.
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