DevOps Engineer

Project or Program:
ITS Salesforce CoE

Day-to-Day Tasks:
A DevOps Engineer for Salesforce Platform is responsible for establishing and managing continuous integration and deployment (CI/CD) pipelines, automating testing
and deployment workflows and ensuring multi-tenant environment stability across agencies.

Responsibilities:
• Design, implement, and maintain Salesforce CI/CD pipelines.
• Manage environments, sandboxes, and version control (Git, branching strategies).
• Establish automated deployment, rollback, and release validation workflows.
• Coordinate sandbox refresh schedules and data seeding processes.
• Automate deployment approvals through integration with Salesforce CoE (Center of Excellence) governance (Architecture Review Board).
• Maintain metadata and package management for multi-agency environments.
• Support “Tenant Management” and data isolation strategy across agencies.
• Integrate automated unit and regression testing within CI/CD pipelines.
• Collaborate with QA and Solution Architects to create reusable testing frameworks.
• Track release metrics (defect rates, success/failure ratios, deployment durations).
• Implement monitoring and alerting (e.g., Salesforce Shield).
• Work closely with Solution Architects, and Developers.
• Provide release readiness checklists, training, and handbooks for solution teams.
• Mentor new DevOps engineers during CoE scaling phases.
Consultant can work 50% either from Albany office or NY City office.

Mandatory Qualifications:
Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a DevOps Engineer.

Level II - More than seven (7) years of DevOps experience in Salesforce platform.

Desired Qualifications:
- 2 years of experience of Salesforce Metadata API, Change Sets, Scratch Orgs, and Unmanaged Packages.
- 2 years of experience of command of Git, YAML, and pipeline scripting.
- 2 years of experience with Salesforce Security, Shield Encryption, and SSO configuration.


We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.