Location: Remote
Salary: $110,000 and up (dependent upon qualifications)
Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team, and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits:
- Excellent health/dental benefits from BCBS and Ameritas
- See into the future with our luxurious VSP vision benefits
- Prepare for the long-haul courtesy of our 401k with company matching
- 10 days' vacation, 7 days sick time
- Bonuses and salary increase potential via our certifications plan
We do cool work here, defying expectations by simply being who we are - each of us makes an impact.
Role Overview
We are seeking a skilled CMDB Engineer to design, maintain, and optimize our ServiceNow CMDB. This role is critical to ensure accurate IT asset visibility, seamless integrations, and strong governance across our technical operations. You will collaborate with engineering teams, provide technical expertise, and help drive best practices in configuration management.
Duties & Responsibilities
- Architect and maintain CMDB structures, data models (CSDM), and integrations with Discovery/Service Mapping.
- Ensure CMDB data accuracy, health, and completeness through audits and governance.
- Integrate CMDB with ITAM, ITSM, and ITOM processes and external data sources.
- Define policies, resolve discrepancies, and promote CMDB standards across teams.
- Provide technical expertise and mentorship to engineering staff.
- Troubleshoot and resolve CMDB-related issues and integration challenges.
- Lead and coordinate technical projects, ensuring timely delivery and alignment with organizational goals.
- Contribute to special initiatives addressing critical technical and business needs.
Required Qualifications
- 5+ years of relevant experience (preferably in a Managed Service Provider environment).
- Security+ certification (required).
- Familiarity with ITIL Service Asset & Configuration Management (SACM).
- Technical skills in data modeling, normalization, reconciliation, and scripting (JavaScript/Glide).
Desired Qualifications
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (Discovery or ITOM).
- Experience with Office 365 GCC High.
- Knowledge of NIST 800-171 and/or NIST 800-53.
- Microsoft certifications.
Summit 7 Systems is an equal opportunity/affirmative action employer and an alcohol- and drug-free workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.