NICE CXone Developer
Detroit, MI, US • Posted 12 hours ago • Updated 12 hours agoContract Independent
Contract W2
On-site
$50 - $60/hr
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LanceSoft Inc.
Fitment
Dice Job Match Score™
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Job Details
Skills
- NICE CXone
Summary
Pay Rate: 55-$65/hr
- Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
- Hands-on experience with NICE CXone development (Studio, APIs, scripting).
- Strong understanding of Cisco UCCE/UCCX call flows and routing logic.
- Proficiency in programming languages (JavaScript, Python, or .NET).
- Experience with REST APIs, web services, and data exchange formats (JSON, XML).
Job Description The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
- Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
- Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
- Translate Cisco call flows and routing scripts into NICE CXone equivalents.
- Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
- Develop automation scripts for provisioning and configuration.
- Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
- Prepare technical documentation, migration guides, and code repositories.
Tools & Technologies NICE CXone Mpower
- Cisco CUCM, CVP, Finesse knowledge.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10110813
- Position Id: 8862884
- Posted 12 hours ago
Company Info
About LanceSoft Inc.
DNA "contains the genetic instructions that are used in the development and functioning of all known living organisms . Like every living organism, an organization also has its own DNA, which can be visible with the unique approach it takes to perform business activities.
LanceSoft s DNA lies in our leadership, unique business practices, and work culture, when combined with highly professional and one of its kind employees all tied together create a brilliant way of doing business. We pride ourselves on our experience and being an organization that considers its clients and employees as the greatest assets.
At LanceSoft, we provide a dynamic work environment that continuously nurtures innovation, strategic thinking and creativity complemented by strict process controls. Our approach to do business adds value to the services we offer giving it a personal touch . LanceSoft s team, hand-picked from the best, comprises of agile employees who continually focus on how they can positively impact the business growth. With motivation and positive interpersonal support at work, LanceSoft team operates in an efficient work environment maximizing the employee output and making the most of organizational resources.
LanceSoft s DNA lies in our leadership, unique business practices, and work culture, when combined with highly professional and one of its kind employees all tied together create a brilliant way of doing business. We pride ourselves on our experience and being an organization that considers its clients and employees as the greatest assets.
At LanceSoft, we provide a dynamic work environment that continuously nurtures innovation, strategic thinking and creativity complemented by strict process controls. Our approach to do business adds value to the services we offer giving it a personal touch . LanceSoft s team, hand-picked from the best, comprises of agile employees who continually focus on how they can positively impact the business growth. With motivation and positive interpersonal support at work, LanceSoft team operates in an efficient work environment maximizing the employee output and making the most of organizational resources.
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