QA Field Technician II (embedded)

Title: Quality Assurance Tester II (embedded)

Location: 384 Northyards Blvd, Atlanta, GA - 30313

Duration till: 07/08/2027

Description:
laptop will be provided
35 hours per week (subject to potential change in February to 40-internally we are working on this)
Onsite- 5 days a week
Traveling will be required to metro Atlanta. 25% monthly (expenses are reimbursed)
(3+ YEARS OF EXPERIENCE); Software Quality Assurance Field Technician
In 2009, The Coca-Cola Company introduced the revolutionary Freestyle dispenser. It s twelve years later and we ve developed a completely new software stack and new lineup of dispensers and we re looking for passionate and experienced technicians to help the Freestyle fleet continue to be a best in class offering to our customers and consumers. Open the door of a Freestyle dispenser and you ll find the latest cloud, web, IoT and embedded technologies directing an orchestra of motors, sensors, and precision pumps to create a virtually unlimited selection of beverages. If you re inquisitive, ambitious, and excited by REST endpoints that open doors, run compressors and pump fluids then his may be the job for you!
Minimum Qualifications:
Computer Science degree or equivalent engineering degree with three years of industry experience
Excellent knowledge of software development lifecycle, testing methodologies, and testing tools
Ability to triage problems, prioritize accordingly, and propose resolutions
Ability to work independently, raise issues and take corrective action
Detail oriented, analytical, and creative thinker with passion for quality processes
Fluent in software QA metrics, operations, and statistics
Strong interpersonal communication skills

Highly Preferred Qualifications:
Field-experience troubleshooting issues and communicating with clients and customers
Ability to design and execute issue reproduction scenarios
Strong working knowledge of Linux, shell scripting, and unix command line tools
Strong working knowledge of Java and, at least, one other software language
Ability to use backend communication protocols such as APIs and web services
Knowledge of version control systems such as GIT or similar tools
Experience working in a mixed software and hardware environment
Responsibilities:
As a Software QA Field Technician you will work closely with Coca-Cola customers, software development teams, hardware teams, and product owners to investigate and triage issues in the field, reproduce issues in a lab environment, identify defect patterns, and document testing results all to maintain the highest quality of the Freestyle fleet of dispensers
Partner with customers and operations teams to analyze and evaluate field issues
Analyze logs and stack traces to assist development resources in defect debugging
Work closely with software and hardware development teams to identify root cause of field defects
Provide support on software release testing to understand new dispenser features and functionality
Provide support for innovation projects and engineering prototypes
Grow to be a subject matter expert of the software and dispenser functionality