Senior Business Analyst HBITS-07-14555

Telephone Interview

Tech Valley Talent (TVT) is a HBITS PRIME Vendor, and we have an opening for a Senior Business Analyst HBITS-07-14555

DURATION: 24 Months

LOCATION: New York, NY - Hybrid

The Casework Contact Assurance special project staff will continue to provide operational and focused management support to the NYC based voluntary agencies in their efforts to make certain that their staff make and document the required visits. The position will support the Regional Office in the monitoring of the voluntary agencies case management/case planning responsibilities including compliance with OCFS child safety and CPS monitoring requirements.

Qualifications

• Business Analyst- Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
  
• Senior- 60 - 84 Months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.
  
• 60 months experience with writing business process definition, business rules and business process decompositions, experience extracting business rules from existing computer applications and systems.
  
• 60 months experience in Change Management planning and implementing change, including analyzing business processes for efficiency and compliance with New York State and/or Federal regulations.
  
• 60 months experience working directly with users in a human services arena providing training or technical assistance either in a classroom or in a work environment.
  
• 60 months experience working in a Health and Human Services based system.
  
• 60 months experience analyzing applications that use relational databases such as Oracle and application tools such as COGNOS.
  
• 60 months experience using Microsoft Suite and ability to manipulate software such as Excel, Access, and Project to manipulate data.
  
• 60 months experience with child welfare programs
  
• 60 months experience interpreting State and Federal laws and regulations governing health and human services programs.

Day-to-Day tasks

• Interact with Agency/business subject matter experts to understand business needs/requirements, Vendors of Commercial Off the Shelf (COTS) products, and IT teams to determine and design application and system requirements.
  
• Primary duties include working closely with OCFS, the local social services districts, and the Foster Care agencies in Region 3 to achieve the Casework Contact Assurance goals.
  
• The position will also support the Regional Office in the monitoring of the voluntary agencies case management/case planning responsibilities including compliance with OCFS child safety and CPS monitoring requirements.
  
• Primary duties will include collecting, analyzing, and documenting the required data, information and goals and transferring the same to the senior analyst team.
  
• The candidate will review business process and requirements of voluntary agencies, elicit requirements from them using interviews, surveys, site visits, and business process descriptions.
  
• Communicate and collaborate with OCFS staff, local social services district staff (the Administration for Children's Services) and voluntary agency staff to analyze information needs and ensure recommended solutions are implemented.
  
• Provide on-site monitoring to New York City Administration for Children Services (ACS) and Voluntary Child Care agencies located in the NYC region to address casework quality and quantitative standards in addition to review and analyses of Family Assessment and Service Plans quality and timeliness.
  
• Review data collection and analysis in Data Warehouse to assess the impact of policies and procedures and provide for greater adherence to the principles of the federal standard.
  
• Identify barriers to achieving the required standards for Districts and Agencies.
  
• Review data reports from Datawarehouse to focus misidentifying documentation, also known as Multiple person identifiers (MPIDS) which may impact casework contact. Support Local Districts and Voluntary Agencies to ensure that the casework contacts are properly identified and remediate MPIDS.
  
• Ensuring all support activities are executed on schedule, including but not limited to distribution of materials for meetings, coordinate meeting activities as needed, distribute team communications, collect status reports, and develop or distribute team communications.
  
• Working with OCFS management, Program Leads, and Business Analysis team on different aspects of the project life cycle to ensure requirements are defined accurately, reports meet the defined requirements, and they are distributed and reported efficiently and accurately.
  
• Ensuring users receive appropriate support for related recommendations, fixes and enhancements and existing documentation is updated accurately.
  
• Generate report of findings to OCFS, Program Leads, and Business Analysis team.
  
• Support how stakeholders view the team as proactive and responsive to their agency needs.
  
• Performing business analysis documentation and research, working with key users in the continual improvement of business processes within their functional areas.
  
• Any other duties deemed necessary by the Regional Office, that impact permanency for youth.

TVT is an Information Technology (IT) professional business leader providing IT services to the public sector. Our firm is founded on the values of high integrity, trust, honesty, and commitment. We take pride in providing exceptional value to our clients by supplying and delivering the best IT project-based and hourly talent across the nation. We are business partners with many technology solution providers such as IBM, AWS, Google, Microsoft, Oracle, Tableau, Salesforce, and others. Tech Valley Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type protected by federal, state, or local laws. This policy applies to all terms and conditions of employment