Role: Product Support Specialist
Location: Portland OR. Hybrid Role
Hybrid Role based in Portland OR (PST time zone).
Must be high level proficient with Autodesk Fusion Software
3 must haves: high level proficient with Autodesk Fusion, Customer soft skills, good team collaboration mindset.
less concerned about years and more focused on their Fusion skills.
Experience Level: Advance Level knowledge using Autodesk Fusion. Experience with CAM is a Plus Able to analyze and evaluate information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Will work directly with customers via email, phone and chat. Able to follow proper documentation workflows and processes while using case management system. Works under immediate supervision. Typically reports to a project leader or manager.
Preferred Qualifications:
2-5 years of industry experience.
Experience with Fusion
Experience with CAM workflows (Example: Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam)
Experience with CNC Programming, Machining, or Machine Setup
Experience with FEA/CAE tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
Excellent written and verbal English communication skills. (Additional language skills are a plus.)
Regards,
Praveen
Email:
Infobahn SoftWorld Inc.,
San Jose, CA 95131.
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