Network Services Engineer

Responsibilities:

• Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure.
• Monitor network uptime and resolve connectivity issues escalated from Level 1 support
• Install, maintain, patch, and secure network and telecom equipment.
• Perform routine network maintenance and recommend/schedule repairs.
• Support and train users and IT staff on network/telecom troubleshooting.
• Collaborate with engineers and managers on complex network tasks

• Mandatory Skills (no less than 7 years):
• LAN/WAN Networking
• Network Troubleshooting
• TCP/IP
• Network Hardware & Telecom Equipment
• Network Monitoring
• Experience working in an ITIL environment
• Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments.
• Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring.

Nice to have:

• Experience with healthcare or large enterprise network environments, exposure to network security practices, and ability to train or guide users and junior IT staff.
• Familiarity with network integration projects is a plus.