Global Delivery Services Lead - Chicago, Illinois (Hybrid)

Chicago, IL, US • Posted 3 days ago • Updated 3 hours ago

Contract W2

On-site

$DOE

QTech US Inc

Fitment

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Job Details

Skills

cloud
Service Desk
Infrastructure
Security
Applications
PMP
ITIL

Summary

Position : Global Delivery Services Lead
Location : Chicago, Illinois (Hybrid)
Duration : Long Tream

No C2C only W2

Job Description:
Qualifications:
10+ years of experience in IT service delivery, shared services, global operations, or managed services environments.
Proven track record in building or scaling IT shared services or global delivery centers across multiple regions.
Strong understanding of ITIL-based operations, global service delivery, and multi-tower integration.
Exceptional communication, presentation, and executive-level influencing skills.
Fluent and professional English-verbal and written.
Demonstrated ability to work in complex, multinational environments and collaborate effectively with senior leadership.

Highly Preferred:
Experience in nearshore/offshore delivery models.
Background in enterprise-level IT operations (Service Desk, Infrastructure, Cloud, Security, Applications, etc.).
Experience in high-growth environments with large-scale ramp-ups (200 500+ resources).
PMP, ITIL, or similar certifications are a plus.

Best Regards,
Tarun K
Phone: +1-
Email:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91124817
Position Id: 2026-143
Posted 3 days ago

Company Info

About QTech US Inc

QTech is a fast-growing, global, innovative IT Services firm offering end-to-end solutions for all of your IT challenges. We are specialized in Software Development, Business Analysis, Agile Transformation, Data Analytics, Business Intelligence, and Digital Transformation. We provide managed Services to our big and small clients through IT Consulting, Custom Software Development, Data Analytics, and IT Staffing. We provide custom solutions for our clients designed around their specific needs. No two clients are the same to us. Our focus is on providing custom solutions to complex IT business problems with a hands-on approach to create environments and systems that meet our customer's industry-specific needs. We strive to truly partner with our clients by listening first and working through the issues together to allow them to achieve the maximum benefit from their data and technology. We have the best resources and top-notch talent who can optimize and deliver cost-effective solutions to your issues.

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