Epic Training Supervisor

Description
Our client is seeking an experienced Epic training leader and instructional design expert to modernize and elevate their Epic and IT training program. This role will supervise a team of 9 Training Specialists who deliver Epic and Workday based training across clinical, ambulatory and operational areas. The individual will lead a major transformation effort, re-designing how training is delivered, improving curriculum quality, incorporating clinical workflows and preparing for multiple Epic module implementations. This is a highly visible role within the Health Informatics Division and will partner closely with the Clinical Education Department and operational and IT leadership.
Duties/Responsibilities
Leadership/Team Oversight:
-- Supervise, mentor and develop a team of Epic/IT Trainers, providing ongoing coaching and performance management.
-- Evaluate team skill sets and recommend changes to optimize resource alignment.
-- Maintain strong communication channels, lead team meetings and establish performance expectations.
Training Program Modernization:
-- Re-design initial and ongoing training models for providers, nurses, ambulatory staff members and Community Connect partners.
-- Introduce more interactive, asynchronous and workflow based learning, leveraging various tools (such as Articulate and Camtasia).
-- Ensure training materials and course content remain accurate, updated and aligned with the organizational standards and foundation builds.
Epic/Workday Training Delivery:
-- Manage Epic curriculum development, delivery, test outs and upgrade training.
-- Support Workday based course registration and learning workflows for both internal and external learners.
-- Participate in training evaluations and observe training sessions to assess quality and identify improvements.
Project/Change Management:
-- Support the launches of multiple Epic modules (Beaker, Cupid, Research, Gallery, Willow Ambulatory, Lumens, etc.).
-- Coordinate training readiness for upgrades, go-lives and new Community Connect affiliates.
-- Lead change management efforts to shift the training culture and adopt new best practices.
Cross Functional Collaboration:
-- Partner with Clinical Education, operations, informatics, and project teams to incorporate workflows and clinical best practices into training curriculums.
-Participate in Epic and Workday workgroups and liaise with stakeholders (e.g., analysts, operational departments).
Required Skills
-- Strong understanding of healthcare training environments.
-- Epic certifications (multiple preferred) and TED experience.
-- High level MST knowledge (no hands-on build experience is expected).
-- Experience in training development and instructional design.
-- Experience in creating e-learnings, videos, workflows and assessments.
-- Experience in Mitosis, Camtasia and ideally Articulate 360.
-- Experience in supporting organizations aligned closely with Epic Foundation.
-- Ability to evaluate, design and implement training enhancements for new modules and future initiatives.
Preferred Skills
-- Experience in the following Epic modules: Beaker, Cupid, Lumens, Willow Ambulatory, Research, Behavioral Health and/or Gallery.
-- Experience in Workday learning modules.
Work Environment
-- Primarily remote (with flexibility to travel onsite as needed).
-- Manage a fully remote training team.
Job Type & Location
This is a Contract to Hire position based out of Springfield, IL.
Pay and Benefits
The pay range for this position is $75.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Feb 4, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.