Data Center Technician

Position: Data Center Technician

Location: Afton, TX 79220

Duration: 10 Months with possible extension or conversion

Required: Data Center Technician, Hardware support/ Server support

Preferred: Any Dell server experience

MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE)

HEAVY LIFTING REQUIRED

Job Description:

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

o Triage issues with direction from Dell Support

o Execute plan of action from Dell Domain Engineer/L3

o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email

o Reseating parts, swap or replace parts

o Server Testing and validation (running diagnostics, capturing and uploading logs)

o Upgrading Firmware as needed

o Parts locker management, manage inbound and outbound parts

o Spare parts management, separate from parts locker (during CW server deployments)

• Parts return to Dell

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years experience in area of responsibility

THE CLIENT WILL USE THE FOLLOWING CRITERIA TO EVALUATE CANDIDATES

Proximity & Availability

Candidate lives locally (within 15 45 minutes of the work site)

Comfortable with daily commute

Willing to work shifts and be on-call

Technical Ability

Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)

Experience with server swaps and deployments

Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)

Experience with water cooling servers (desirable, not required)

Familiarity with Linux

Has built PCs

Follows provided Plan of Action (POA) from support

Stays current with technology (reading, company announcements, continuous learning)

Can handle the physical demands of the job

Documentation

Provides real-time, detailed documentation

Demonstrates good documentation habits

Has experience in documentation

Communication & Team Fit

Communicates clearly, directly, and proactively

Is personable and articulate

Provides detailed examples

Works well in a team and maintains a positive attitude

Does not require excessive prompting or give elusive answers

Work Ethic & Prioritization

Demonstrates strong work ethic and accountability

Can prioritize tasks based on severity and customer demand

Shows initiative and thrives in fast-paced, critical environments

No periods of inactivity, lack of initiative, or difficulty handling pressure