Program Manager 3 IT Modernization, AI & Automation

Job Title: Program Manager 3 – IT Modernization & Automation

Client: State of Texas
Location: Austin, Texas(Hybrid/Onsite as required)
Rate: $80/hr

Job Description

Seeking an experienced Program Manager 3 to support the Chief Operating Officer (COO) in leading modernization initiatives across Procurement & Contracting Services (PCS) and System Support Services (SSS) divisions.

This role focuses on process modernization, automation, and AI-driven improvements to streamline complex workflows. The Program Manager will act as a connector across teams, driving collaboration, adoption of new practices, and consistent execution of large-scale initiatives.

Key Responsibilities

• Lead and manage AI, automation, and modernization initiatives across PCS and SSS divisions
• Design and implement solutions to simplify complex operational and IT processes
• Drive cross-division collaboration and stakeholder alignment
• Establish and enforce standardized PMO practices (charters, schedules, risk logs, reporting)
• Translate organizational strategy into actionable, executable program plans
• Ensure compliance with data governance, security, and ethical AI standards
• Track project performance metrics including quality, timelines, and stakeholder satisfaction
• Prepare executive-level reports and briefings for the COO and senior leadership
• Mentor interns and early-career professionals supporting program initiatives

Minimum Requirements (Mandatory)

Candidates must meet all minimum requirements to be considered:

• 8+ years of IT Program Management experience
• Proven success managing large-scale, complex programs with budgets of $10M+
• Strong experience with AI, automation tools, and process improvement frameworks (Lean, Six Sigma, etc.)
• Advanced knowledge of PMO standards, stage-gate reviews, and executive reporting
• Hands-on experience with Microsoft Project, MS Office Suite, and Visio
• Demonstrated ability to manage multiple competing priorities, conflict resolution, and facilitation
• Excellent verbal and written communication skills
• Ability to present complex technical concepts in business-focused language
• Strong capability to translate organizational strategy into executable program plans

Preferred Qualifications

• Experience working directly with senior executives or C-suite leaders
• Strong negotiation and influence skills across IT, business, and external partners
• Comfortable operating in ambiguous or fast-changing environments
• Experience with data-driven reporting, KPIs, and executive dashboards
• Hands-on experience with Power BI, Tableau, or similar dashboard tools
• Background supporting enterprise governance and compliance initiatives

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