Report Specialist - Power BI & Tolling Systems
Ocoee, FL, US • Posted 2 hours ago • Updated 2 hours ago
Pyramid Technology Solutions, Inc.
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Job Details
Skills
- DAX
- Business Intelligence
- Data Analysis
- Data Integrity
- Data Visualization
- Dashboard
- Finance
- Microsoft PowerPoint
- Pivot Table
- Microsoft Power BI
- Macros
- Microsoft Excel
- SQL
- Standard Operating Procedure
- Reporting
- CA Unicenter
Summary
Job Title:- Decision Support Specialist (Power BI & Tolling Systems)
Duration:- 12 months
Location - Ocoee FL. On-Site position
General Characteristics
The Decision Support Specialist is responsible for developing, refining and maintaining Power BI reports and dashboards to support toll system monitoring and decision-making. This role involves analyzing toll systems to ensure peak efficiency, performing detailed data analysis, and supporting operational troubleshooting. This specialist collaborates with internal teams and vendors and works to replace outdated reports, improve reporting processes, and provide actionable insights.
Key Responsibilities
- Design, develop, and enhance Power BI dashboards and reports for toll operations and performance monitoring.
- Collaborate with database experts, the Toll Systems Monitoring Manager and the Toll Business Analyst Manager to connect to data sources and ensure data integrity.
- Perform daily/weekly monitoring and analysis of lane performance reports and dashboards.
- Conduct hyper-care monitoring of new and upgraded lanes.
- Perform basic lane/plaza fault isolation, advanced fault isolation and third-level support for roadside servers, databases, and software.
- Analyze anomalies reported by Operations, Finance, and Maintenance; conduct root cause analysis, develop impact assessments, and prepare executive-level summaries for management.
- Support setup of new lane system installations and/or upgrades.
- Develop Standard Operating Procedures (SOPs) for SunWatch when monitoring is transferred.
- Coordinate with internal vendors to ensure high-priority issues are addressed promptly and escalate critical incidents as needed.
- Identify gaps in existing processes and contribute to developing solutions for improved efficiency and accuracy.
Education
- Bachelor s Degree in Computer Science, Information Systems, Data Analytics, or related field; or equivalent work experience.
Experience
- Minimum 3 years of experience in business intelligence and reporting tools, with strong proficiency in Power BI.
- Experience in data modeling, dashboard design, and performance optimization.
- Familiarity with tolling or transportation systems preferred.
- Power BI expertise (report development, DAX, Power Query, data modeling).
- Knowledge of toll lane theory of operation and basic troubleshooting.
- Familiarity with Linux command usage and server support.
- Basic SQL query writing skills.
- Proficiency in Excel (including macros, Visual Basic, Pivot Tables), MS Word, and PowerPoint.
- Experience with network and system management tools (e.g., CA Unicenter, Orion).
- Strong analytical skills for trend identification and root cause analysis.
Complexity
- Intermediate professional role focused on report development, data visualization, and operational analysis.
- Works on multiple projects of moderate complexity, providing insights that drive operational and strategic decisions.
- May coach junior staff on BI tools and best practices.
- Dice Id: 10125301
- Position Id: 8867812
- Posted 2 hours ago
Company Info
We, at Pyramid Technology Solutions (PTS), provide you world-class and highly satisfactory services across various verticals like IT consulting, business technology, and software development and professional staffing.
Founded in 1998, PTS has come a long way earning experience, continued success and a well-satisfied clientele and is a one-stop solution for all the IT needs.
The lateral surfaces of Specialized Staffing, IT services and Product management converge to a single point that forms the apex for our pyramid, the Pyramid Technology Solutions (PTS) on the base of integrity, customer satisfaction, cost-efficiency and eminent skills. Just like a pyramid, we progress with power coupled with high expertise, high efficiency and high energy. We will meet your needs within two to four weeks, at the best price, with unmatched direct one on one customer service.
We are powered by an army of highly skilled professionals across all the domains who deliver lifecycle solutions, which are on par with CMMI Level 3 standards. The services include development, migration, testing, support and maintenance along with IT staff augmentation services, besides spanning across ERP and cutting-edge IT. Ability coupled with ease, expertise blended with experience come natural to us at PTS as we envisage emerging as an ISO-certified company in the near future.
No longer would you go for the random resources as long as we partner you in specialized staffing. Our team of experts ensures you a hassle-free experience of recruitment of some of the best personnel for your organization. After all, we believe it is the staff that makes any company stand firm.
While we help you cut costs and focus on your business needs and expand your orbit of growth, we ensure transparency and quality in every project we embark on. We, at PTS, are devoted to provide you apt solutions with the right platforms and sophisticated technology for all your business needs.
We serve companies in North America and Asia. We're based in metropolitan Indiana with offices in Chicago, Los Angeles and New York. Our wholly owned, fully equipped development centers are located in Hyderabad and Vijayawada, India.
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