Adobe Workfront Consultant

As a Workfront Designer, you will join the Workfront team, part of the Integrative Business Enablement organization. The Workfront Designer role works with customers to understand business problems, recommend improvements to current processes, translate functional and non-functional requirements, design solutions, and deliver results. The Workfront Designer’s responsibility is to critically evaluate information gathered from multiple stakeholders, define solutions that optimize the user experience, and partner with others to drive delivery. In addition, the Workfront Designer takes an ownership role across the entire lifecycle of solution development.

What you’ll do

• Consult with customers to identify needs, define solution requirements, develop business processes, and craft the roadmap.
• Prioritize and manage the backlog of work; participate in one or more scrum teams to define goals, set priorities, and help manage delivery.
• Partner with technical team and customer partners to coordinate the development, testing, implementation, and roll-out of new capabilities.
• Stay abreast of customer success on the workflows and provide consulting and/or configuration required to provide expected value.
• Ensure solution adherence to global standards and compliance with established Workfront platform governance.
• Review upcoming product release functionality and determine where it can be incorporated to mature current processes.
• Be the voice of the customer, advocating on behalf of the organization within the larger Enterprise Workfront administrative framework.
• Work with cross-functional partners to drive consensus across teams and advocate solutions that balance the needs of our users with our business goals.
• Partner with global teams to collaborate on common processes, where applicable.
• Develop key performance metrics and maintain reports and dashboards that monitor project and operational health.

Requirements:

• 5+ years experience in the role of Business Analyst, Business Systems Analyst, Product Analyst, or similar
• Excellent knowledge of work management and automations in the context of complex workflows
• Workfront Admin Certification (Adobe Certified Professional – Adobe Workfront Core Developer) or ability to obtain within first 30 days
• Proven track record leading process design, project management, and change management activities for the development and implementation of business process changes and tools
• Strong analytical skills and a drive to experiment; ability to use data to drive decision making
• Demonstrated success managing cross-functional stakeholders through a thoughtful prioritization process that drives towards delivery
• Superb communicator and problem-solver
• Knowledge of the processes and operations of a global marketing function preferred