Oracle Fusion Service Cloud Techno Functional

• Posted 1 day ago • Updated 2 hours ago

Contract Corp To Corp

Contract W2

$60/hr on C2C & $50/hr on W2

Fitment

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Job Details

Skills

Customer Service
Business Requirements
technical support
Cloud Services
Oracle Service Cloud
Technical Writing Skills
Software Engineering
Oracle Applications
Software Applications
Software Systems
Code Review
Oracle Fusion Middleware
SAP Project System

Summary

Job Title : Oracle Fusion Service Cloud Techno Functional

Position Type: Contract

Location: Remote (USA)

Interview Mode: MS Teams

Note: Shift hours will be in PST time zone with offshore -Onshore coordination

Job Overview

We are seeking a highly skilled Oracle Fusion Service Cloud Techno-Functional Subject Matter Expert (SME) with 10+ years of experience in Oracle CX applications. The ideal candidate will play a key role in designing, developing, and implementing robust solutions that enhance customer service operations. This role requires strong techno-functional expertise, hands-on development experience, and the ability to collaborate effectively in a fast-paced, cross-functional environment.

Key Responsibilities

Analyze business requirements and translate them into detailed technical and functional specifications for Oracle CX and Oracle Fusion Service Cloud solutions.
Design, develop, test, and deploy scalable applications using Oracle Fusion Service Cloud.
Collaborate with cross-functional teams including business stakeholders, developers, QA, and integration teams to ensure seamless solution delivery.
Support integration efforts between Oracle Service Cloud and other enterprise systems (including SAP, where applicable).
Provide technical support, troubleshooting, and performance optimization for existing applications.
Participate in code reviews and ensure compliance with software development best practices and standards.
Create and maintain comprehensive documentation for system designs, configurations, processes, and procedures.
Stay up to date with the latest industry trends, Oracle product updates, and emerging technologies related to Oracle CX and Service Cloud.

Required Qualifications

10+ years of experience working with Oracle Fusion Service Cloud / Oracle CX applications.
Strong techno-functional expertise, including configuration, customization, and development.
Experience in translating complex business requirements into technical solutions.
Hands-on experience with application development, deployment, and support in Oracle environments.
Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
Excellent problem-solving, communication, and collaboration skills.

Skills Matrix

Skill	Required / Desired	Amount (Years)	Actual Years of Experience
Oracle Fusion Service Cloud / Oracle CX Applications	Required	10+
Techno-Functional Expertise (Configuration & Customization)	Required
Oracle Application Development & Support	Required
Translating Business Requirements into Technical Solutions	Required
Oracle Application Deployment & Environment Management	Required
Software Development Lifecycle (SDLC)	Required
Agile / Scrum Methodologies	Required
Problem-Solving & Troubleshooting in Oracle Environments	Required
Communication & Cross-Functional Collaboration	Required
SAP Systems (Integration or Functional Knowledge)	Desired

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91091585
Position Id: 2026-1518
Posted 1 day ago

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Oracle Fusion Service Cloud Techno Functional

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Job Details

Skills

Summary

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