Business System Analyst - Agentic AI & Conversational Systems
• Posted 1 day ago • Updated 6 hours agoFull Time
On-site
Spark Tek Inc
Fitment
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- Business Systems
- Functional Requirements
- Migration
- Use Cases
- Issue Resolution
- User Experience
- Acceptance Testing
- Documentation
- Decision Trees
- Artificial Intelligence
- Workflow
- Writing
- User Stories
- Communication
- Collaboration
- Agile
- Scrum
Summary
Key Responsibilities
Translate business needs into:
Work closely with AI Engineers to support:
Define and document use cases for intelligent assistants such as booking, tracking, issue resolution, and notifications.
- Act as a bridge between business stakeholders and the AI engineering team for agentic AI initiatives.
- Elicit, analyze, and document business requirements and user journeys for AI-powered assistants and chatbots.
Translate business needs into:
- Functional requirements
- User stories and acceptance criteria
- Conversation flows and agent behaviors
Work closely with AI Engineers to support:
- Migration of legacy RASA-based workflows into agent-driven AI architectures .
- Definition of agent goals, tools, decision logic, and success criteria.
Define and document use cases for intelligent assistants such as booking, tracking, issue resolution, and notifications.
- Collaborate with Product, UX, and Engineering teams to ensure consistent and intuitive user experiences .
- Support UAT, validation, and business sign-off of AI-driven solutions.
- Maintain clear documentation for workflows, assumptions, dependencies, and system behavior.
- Strong experience as an IT / Business Analyst working with software or AI-driven systems.
- Prior exposure to chatbots or conversational AI platforms such as RASA (intent, entity, dialogue concepts).
- Ability to define end-to-end workflows , decision trees, and conversational flows.
- Solid understanding of AI concepts including LLMs, agent-based workflows, and RAG (conceptual level).
- Experience writing clear user stories, acceptance criteria, and functional specifications .
- Strong communication skills with the ability to work across technical and non-technical stakeholders.
- Familiarity with Agile / Scrum delivery models.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91157060
- Position Id: 26-00086
- Posted 1 day ago
Company Info
About Spark Tek Inc
We are a team of experts with deep knowledge of various business functions. We aim to provide customized solutions that can be aligned with our customer demands. We provide business consulting services to help you build high performing organizations which are scalable and sustainable. Our reliable solutions have proven success across varied industries along with different growth stages. We are fast expanding industry and domain experts with in depth experience in leadership and global organizations.
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