Level 3 Desktop Support Engineer/Duluth GA/Hybrid - Motion Recruitment Partners, LLC - Atlanta, GA, US | Dice.com

Motion Recruitment Partners, LLC

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Level 3 Desktop Support Engineer/Duluth GA/Hybrid

Atlanta, GA, US • Posted 9 hours ago • Updated 9 hours ago

Full Time

On-site

30/hr - 40/hr

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Motion Recruitment Partners, LLC

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Job Details

Skills

Repair
BMC Remedy
Technical Support
Microsoft Technologies
Microsoft Office
Microsoft Exchange
Active Directory
Microsoft Windows
Computer Networking
VLAN
Network Protocols
Windows PowerShell
Wireshark
Command Prompt
Leadership
Communication
Problem Solving
Conflict Resolution
Remote Support
Collaboration
IT Management
Mentorship
SAP BASIS

Summary

My team is working with an enterprise client in the consulting space- and after a massive year in acquiring new business, their technical support teams are needing to scale. They're looking for a Level III Desktop Support Engineer to come in and be a specialist in all things desktop. You'll be focused on working with all levels of the org in troubleshooting, diagnosis, and repair of desktop environments.

Ideal candidates have 7+ years in the Desktop Support world, and can diagnose and remedy issues within Windows environments. From a technical standpoint, Active Directory, Wireshark, and experience with VLAN config are all necessary. The company has multiple offices across the country and continues to grow, and has a great office in the Duluth Atlanta area. They're offering a 4 days in/1 day WFH hybrid schedule. APPLICANTS MUST BE LOCAL TO ATLANTA.

Required Skills & Experience:

5+ years of hands-on IT support experience
Advanced knowledge of Microsoft technologies: Office 365, Exchange, Active Directory
Proficiency with Windows-based environments
Extensive Level III networking experience (VLAN's, network protocol analysis)
Experience with PowerShell, Wireshark, and command Prompt
Excellent leadership, communication, and problem-solving skills
Bachelor's degree in IT or related field (or equivalent experience)

What You Will be Doing:

Serve as the lead point of contact for desktop support
Troubleshoot and resolve end-user technical issues
Ensure secure, efficient operation of all desktop systems
Collaborate with IT leadership on system upgrades and initiatives
Provide guidance and mentoring to junior support staff

Must be currently authorized to work in the United States on a full-time basis - now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 800665
Posted 9 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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Level 3 Desktop Support Engineer/Duluth GA/Hybrid

Motion Recruitment Partners, LLC

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Job Details

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About Motion Recruitment Partners, LLC

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