Automated Scheduling Software Specialist

Responsibilities:

·        Manage the installation, configuration, and ongoing maintenance of the GlobalScape EFT Server and its components, including event rules, workflows, and automated file transfer processes.

·        Oversee the administration of user accounts, access controls, and security settings, integrating authentication systems such as Active Directory (AD), LDAP, and multi-factor authentication (MFA).

·        Continuously monitor system health, resolve file transfer and performance issues, and ensure operational reliability by generating audit logs and compliance reports.

·        Collaborate with network, security, and development teams to plan and implement system integrations and infrastructure enhancements.

·        Provide technical support to users and stakeholders, developing and maintaining comprehensive documentation of system configurations and best practices.

·        Perform other related duties as required.

Qualifications:

·        A bachelor’s degree in Computer Science or related field. Related experience can, in some cases, be substituted for education requirement.

• Three (3) or more years of experience administering Enhanced File Transfer (EFT) Server environments. (e.g., GlobalScape EFT, BMC Control-m).

·        Proficient in the English language and with excellent interpersonal and communications skills.

·        Understanding of installation, configuration, maintenance, and troubleshooting of GlobalScape Enhanced File Transfer (EFT) Server.

·        Strong knowledge of SFTP, FTPS, FTP, HTTPS, AS2, and SCP protocols for secure file transfers.

·        Understanding of managed file transfer (MFT) solutions and their role in enterprise environments.

·        Knowledge of encryption standards (SSL/TLS, AES, PGP).

·        Familiarity with security frameworks such as NIST, CIS, and ISO 27001.

·        Compliance with HIPAA, PCI-DSS, SOX, GDPR, FISMA, and other regulatory standards.

·        Understanding of firewalls, VPNs, proxies, NAT, and load balancers in the context of secure file transfer.