Epic Application Analyst

Position Summary

The Epic Application Analyst serves as the primary support for their designated non-clinical application(s). They are expected to possess extensive knowledge of the organization's policies, procedures, and business operations. This role involves coordinating all issues that may occur during installation, maintenance, troubleshooting, and upgrades within their area of application responsibility.

The EPP Analyst is responsible for implementing, configuring, and maintaining the application modules to support payer-provider integrated workflows. This role requires a deep understanding on healthcare interoperability, Epic applications, and payer data structures.

Key Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of our client.
• Implements and configures Epic Payer Platform modules to client s requirements
• Develops content and documentation tools for implementing systems changes and other tasks and provides input for training materials
• Performs indepth analysis of workflows, data collection, report details, and other technical issues associated with application
• Works closely with stakeholders to gather requirements, design solutions, and configure the system
• Provides support and troubleshooting for issues, working closely with end users, client s IS&T teams, and external partners
• Maintains system and process documentation
• Promotes adoption of best practices
• Configures and maintain interfaces for heath data exchange to meet requirements
• Ensures compliance with all regulatory agencies

Required Qualifications

• Bachelor s degree (or equivalent work experience)
• 2-3 years of experience
• Epic Payer Platform Certification
• Epic Certification(s)
• Understanding of IT security principles, HIPAA compliance, and healthcare systems support
• Excellent troubleshooting, documentation, and communication skills
• Proficiency in Microsoft Office Suite
• Active Tapestry certification required

Preferred Qualifications

• Experience working in a large health system, academic medical center, or health plan
• Experience supporting interoperability workflows