Lead NCino Administrator | 100% Remote With Restrictions | No C2C

Description
We are seeking an experienced Lead nCino and Salesforce Administrator to join our Business Application Support team. This position will be responsible for the leading administration, support, and maintenance of the nCino and Salesforce platforms. The successful candidate will work closely with cross-functional teams to ensure smooth daily operations, support system capabilities, assist with releases and vendor upgrades, and enhance platform performance. Additionally, the role will involve leading support for end users, performing scheduled system maintenance, maintaining third-party applications and services integration, managing platform releases, and collaborating with the development team to implement system improvements. The primary responsibility of this role will be managing the nCino Commercial Lending Application. You will lead multiple initiatives simultaneously, ensuring projects are completed successfully and meet audit standards as well as leading the other admins and support specialist.
As a senior administrator, you will guide less experienced team members to ensure they adhere to GBCI standards. You will also maintain up-to-date technical documentation and ensure testing is completed at all levels for new systems, releases, enhancements, and break/fix solutions. In this role, you will work in cross-functional teams, providing technical and analytical support for both new and current production systems. As a representative of the IT Department, you will interact with all levels of bank groups and management. Therefore, professionalism and diplomacy are essential for building trust and ensuring the success of the position. The ideal candidate will bring strong leadership, problem-solving skills, and the ability to manage complex technical projects, ensuring both nCino and Salesforce platforms support the bank's strategic goals and operations.
Duties and Responsibilities
Description % of Time Spent
Responsible for leading the administration, user access and support, and related maintenance nCino and Salesforce platforms. Develop strategies for improved system support; solutions performance; support development team in delivery of new functionality and implementation. Address system outages and communicate those outages to the Service Desk and to the Banks on short notice with minimal supervision. 25%
Responsible for coordinating and participating in new platform software products and releases that impact the organization's business services and operations. This includes active participation and coordination with the Development, Quality Assurance, and functional teams to ensure seamless updates, releases, and new feature implementations. Develop thorough and positive communication, both specific and broad, for system changes being implemented in production. 20%
Responsible for maintaining effective and efficient information technology systems and applications. Establishing protocols and developing procedures for assigned applications to optimize the organization's ability to provide services to the banks and the bank customers. Collaborate with IT staff in translating business requirements into functional and technical requirements. Provide guidance or work direction to lower-level analysts and/or vendors. Take a lead role in assigned log review, applications documentation, and providing training to Level II Support and other team members, as needed. 15%
Responsible for upholding all Standard Operating Procedures, Change Management Process, Release Management, and Service Level Agreements as outlined in IT policy. Responsible for assuring accurate, thorough testing is completed by appropriate users at all levels of the organization. Responsible for working with change management to submit changes for fixes and updates. Manage the priorities for system related work (defects and enhancements) and present recommendations to management and/or application team. Support production problems and trouble tickets, including troubleshooting with external vendors. 10%
Responsible for creating, maintaining, and providing all necessary documentation on IT operational and security audit controls for assigned systems, including the heavily scrutinized SOX controls for lending systems. 10%
Responsible for analyzing and occasionally collecting the business and functional requirements for established applications from varying levels of the organization and then transferring that knowledge into technical solutions focusing on positive impact to the organization and overall customer experience with the banks. Develop reports and dashboards as needed. Coordinate with groups of business users who will test, validate, and evaluate new applications and functions to determine issues in services and software provided. 10%
Responsible for providing judgment, advice, recommendations, and best practices on systems to help senior management make informed decisions that impact peers and employees at all levels of the organization. 10%
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Required/Preferred | Education Level | Description
Required | Bachelor's Degree | Information Systems, Information Technology, Computer Science, or related field.
Experience
Required/Preferred | Experience Level | Description
Required | 7 years | Increasingly responsible professional work experience in computer science, information systems, information technology or related field. Provides advanced support to technology team with various nCino related projects and task.
Required | 7 years | Hands-on application management experience, preferably in the field of business process management, workflow automation or comparable software systems.
Required | 7 years | Lead administration on application designated as a specialty application such as nCino, Salesforce, and others determined by IT management.
Required Advanced Experience End user support, and other industry-standard techniques and practices. Microsoft Windows operating system experience and Office applications. Providing both on and after hours software support by completing small scale and system-wide software upgrades and installations.
Required Knowledge Of Use of modeling tools, such as Visio, Citrix Client.
Required 1 year Supervisory or leadership experience
Preferred nCino and Salesforce certifications.
Preferred Knowledge Of Banking industry.
Would an equivalent combination of relevant education and work experience be considered?: Yes
Skills
nCino, Salesforce, Administration, erpss
Top Skills Details
nCino,Salesforce,Administration,erpss
**Location Requirements**
Need to have great communication and be willing to occasionally travel to Montana to work with the team. Need to be located in one of the Nine states that client operates in: Montana, Idaho, Washington, Wyoming, Utah, Colorado, Nevada, Texas, or Arizona.
Job Type & Location
This is a Permanent position based out of Salt Lake City, UT.
Pay and Benefits
The pay range for this position is $110000.00 - $150000.00/yr.
401k, PTO, and many other benefits including profit sharing (approximately a 10% bonus that goes directly to each person's 401k) and a yearly cash bonus based off of company performance (usually around 20%).
Workplace Type
This is a hybrid position in Salt Lake City,UT.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.